Criminal Administration Officer – Alice Springs

Criminal Administration Officer – Alice Springs

Location | Alice Springs

Hours | Full time – 37.5 hours per week

Employment | Permanent

Salary range | $83,993.70 to $90,921.76

About Us

The North Australian Aboriginal Justice Agency (NAAJA) is a leading legal service delivering high-quality legal assistance and justice services to Aboriginal and Torres Strait Islander peoples across the Northern Territory. With offices in Darwin, Palmerston, Katherine, Tennant Creek, and Alice Springs, NAAJA is nationally recognised for excellence in legal service delivery, law reform, and education.

We are proud recipients of national and local human rights and crime prevention awards and are deeply committed to driving meaningful change in the justice system.

When you join NAAJA, you’ll gain access to:

• Competitive salaries ($83,993.70 to $90,921.76)
• Professional development opportunities
• Access up to $18,550 tax free salary packaging
• 6 weeks annual + 17.5% loading,
• 3 weeks personal leave
• Cultural leave and more
• Meaningful work that creates real impact in communities

The Opportunity

Our Criminal Law Practice supports clients across youth summary, indictable, and appellate crime. As a Criminal Administration Officer, you will play a critical role in supporting lawyers and ensuring our clients receive an accessible, efficient, and culturally safe service.

This role is perfect for someone who thrives in a fast-paced environment, is highly organised, and has strong communication skills – especially when engaging with clients over the phone.

Key Responsibilities

• Engage with clients (primarily via telephone) to gather accurate information, provide legal information, and coordinate communication between clients and lawyers
• Maintain accurate and confidential client data in our Client Management System
• Assist lawyers by arranging third-party services such as transport, accommodation, and assessments
• Prepare court lists and organise client files for duty lawyer and bush court services
• Provide general administrative support to the criminal team

What We’re Looking For

We are seeking a motivated and reliable team player who can deliver exceptional client service in a busy environment.

You will bring:

• Friendly, organised and tech-savvy
• Great communicator – both on the phone and in writing
• Passion for client service and teamwork
• Able to stay calm and efficient in a busy environment
• Experience in legal or client-focused roles is a plus
• Willing to get an Ochre Card and pass a criminal history check

Why Join NAAJA?

Working at NAAJA means being part of an organisation with a strong sense of purpose and community impact. You’ll be supported with on-the-job training, ongoing professional development, and a team committed to excellence and cultural safety.

Want to Support Justice Every Day?

Apply now to be part of a team that’s changing lives across the Northern Territory.

✔Applications close: 17 November 2026

**Email applications will not be accepted**

✔ Enquiries: Peopleandcapability@naaja.org.au