Australia
New Zealand
United Kingdom
Canada
Singapore
Malaysia
- Experience overseeing multiple areas (attraction floor, party rooms, retail, café) of an attraction or venue.
- Managing frontline staff including scheduling, training and performance management in a customer-facing setting.
- Conducting inspections, troubleshooting issues, and coordinating repairs or replacements for facility upkeep.
Role Type
Description
The Assistant Attractions Manager will be responsible for overseeing the day-to-day operations of our attraction, ensuring a seamless and enjoyable experience for all visitors. This includes supervising across our attraction area, party rooms, retail shop, and café. The role requires a hands-on approach to leadership, effective staff management, and the ability to handle customer service issues with professionalism and courtesy. It will also require a high level of attention to the upkeep and maintenance of the attraction, including regular inspections, troubleshooting, and coordinating repairs or replacements as necessary. The Assistant Attractions Manager will ensure safety, customer satisfaction, and operational efficiency while maintaining high standards of service, quality, and cleanliness.
