Quality Assurance Manager

JOIN THE MEDCAN GROUP TEAM

Where curiosity grows, compassion guides, and good vibes are part of the job description.

ABOUT MEDCAN GROUP

At Medcan Group, we are proud to be at the forefront of Australia’s medicinal cannabis industry. Since 2016, we’ve been leading the way in cultivation, research, and education, committed to improving patient outcomes and delivering world-class products.

We’re looking for a driven and commercially minded QA leader to shape and deliver the QA strategy while leading a high-performing team across our medicinal cannabis manufacturing operations. This role will ensure the highest standards of GMP and TGA compliance, product quality, and continuous improvement, while using a strong commercial lens to identify opportunities to improve operational efficiency, mitigate risk, enable business growth, and deliver measurable business impact.

WHY YOU’LL LOVE WORKING HERE

Not all workplaces are created equal. At Medcan Group, our culture is built on our core values:

• Innovation – We use curiosity as our compass
• Accountability – We own our actions and impact
• Compassion – We bring empathy into action
• Collaboration – We grow together
• Good Vibes – We cultivate good vibes

Does this sound like your kind of vibe?

WHERE YOU’LL BE BASED

Heathwood

ABOUT THE ROLE

• Ensure all products meet GMP and TGA regulatory requirements while supporting commercial objectives and business growth.
• Oversee and maintain the Quality Management System (QMS) across all operations, ensuring it is effective, scalable, and aligned with business needs.
• Lead quality assurance activities from cultivation through to product release, balancing quality, compliance, efficiency, and commercial outcomes.
• Drive continuous improvement, risk management, and a strong compliance culture, identifying opportunities to improve processes, reduce costs, and increase operational efficiency.
• Provide leadership, training, and guidance to production and quality teams, fostering a high-performance and commercially aware culture.
• Manage deviations, CAPAs, change controls, and audits effectively, ensuring timely resolution and minimising operational and commercial impact.
• Partner with production and leadership teams to identify quality-related risks and opportunities, using data and commercial insight to support informed business decisions.
• Not afraid to get down in the weeds when needed and support the team.
• Champion a culture of quality, accountability, patient safety, and continuous improvement while maintaining a strong focus on delivering measurable business impact.

SELECTION CRITERIA:

• Hold a bachelor degree in bioscience or industry experience equivalent
• Have proven 3 years’ experience as a QA manager within the pharmaceutical industry, or a regulated TGA and GMP manufacturing environment
• Strong knowledge of GMP, GACP, and TGA regulatory frameworks.
• Excellent attention to detail and commitment to quality standards.
• Proven leadership and communication skills across multi-disciplinary teams.
• Ability to analyse processes and implement effective improvements.
• High level of integrity, accountability, and problem-solving ability.
• Passion for patient safety and ensuring product excellence at every stage.

WHAT WE OFFER:

• $135K to $150K base salary + superannuation (dependant on experience)
• Flexible working arrangements
• Professional development opportunities
• Highly experienced supportive and inclusive team  
• Quarterly reviews and annual remuneration reviews
• Employee Assistance Program (EAP) for professional and personal support staff
• Weekly Pay
• Monthly BBQs
• Company wide social events

HOW TO APPLY

Applicants are required to attach their resume and submit a cover letter that addresses the Selection Criteria. Applicants are also required complete the PI assessment as this will make up part of your application.

https://assessment.predictiveindex.com/4FFR/37f1d819-66a0-4d04-b749-130f6416fdaa?type=candidateba

If you would like to learn more, please reach out to our People & Performance team on 1800 633 226 for a confidential chat.