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Accommodation Manager

Hotel • Gibbston, Otago 9384, New Zealand • Full-time
AI Job Summary
  • At least 2 years' hotel or hospitality management experience, including leadership of Front Office and Housekeeping.
  • Experience recruiting, training, and managing performance of accommodation teams.
  • Commercial acumen to drive occupancy, room rates, and revenue via pricing and distribution strategies.

Role Type

On-site • Permanent • Full-time • 1 year min

Pay Rate

$73,000 NZD – $78,000 NZD (Annum)

Description

Kinross is a proudly award winning destination in the heart of Gibbston, recently named Employer of the Year 2025 and recognised with Qualmark Gold for our commitment to our people, sustainability and excellence. Home to world class wine, dining, accommodation, and experiences, Kinross is built on a culture where people are truly at the heart of everything we do.

We are seeking an energetic and hands-on Accommodation Manager to lead our Front Office and Housekeeping teams while ensuring every guest enjoys a seamless, memorable stay in our cottages. You’ll work closely with the CEO and wider leadership team to maximise occupancy, revenue, guest satisfaction, and operational excellence.

Why Join Kinross?

At Kinross, we believe our people are our greatest asset. We offer:

  • Annual wage reviews
  • Daily staff meals and coffees
  • Generous discounts on food and wine
  • Paid training and development opportunities
  • A vibrant social club with regular team events
  • Free yearly flu vaccine

What You’ll Be Doing:

  • Leading Front Office and Housekeeping operations to deliver a world-class guest experience.
  • Driving occupancy, room rates and revenue through effective pricing and distribution strategies.
  • Managing and developing Housekeeping and Maintenance teams.
  • Monitoring hotel performance, identifying opportunities and implementing improvements.
  • Managing guest communications from enquiry to check-out and resolving issues professionally.
  • Maintaining exceptional accommodation standards and positive online reputation.
  • Working collaboratively with Bistro, Wine, Events and Executive teams to create seamless guest experiences.

We’re Looking For:

  • At least 2 years’ hotel or hospitality management experience.
  • Proven leadership experience, including recruitment, training and performance management.
  • Strong commercial acumen and an understanding of occupancy and revenue management.
  • Outstanding communication and relationship-building skills.
  • A positive, solutions-focused approach and the ability to remain calm under pressure.
  • Excellent organisation, attention to detail and time management.

Please apply with a CV and cover letter, giving details of your qualifications and experience. Please give details of your right to work in NZ including visa expiry.