Sales Assistant | LEGO® Certified Stores | Chadstone

Our LEGO® Certified Store in Chadstone is looking for energetic Brick Specialists to join the team. The store features life-sized LEGO® models, a Pick-a-Brick wall, hard-to-find product releases, and

amazing bricks in hands engagement opportunities. We’re looking for those that will be passionate to

bring the LEGO® experience to life through hands-on play and customer engagement.

Your Role:

As a Brick Specialist, you’ll be part of the team bringing energy, fun and exceptional service to our

stores. You’ll help customers find the perfect LEGO® products, keep the store looking its best and

create engaging experiences for LEGO® fans of all ages.

• Deliver friendly, enthusiastic and memorable customer service.
• Engage with customers and share your enthusiasm for LEGO® products.
• Help customers find the perfect products and gifting solutions.
• Create fun and engaging bricks-in-hands experiences, particularly for children and families.
• Support the team during busy trading periods, including replenishment, stock movement and maintaining store presentation.
• Assist with visual merchandising and in-store activations.
• Work collaboratively with the wider team to create a positive, inclusive and energetic store environment.
• Support online order fulfilment and other operational activities when required.

To be successful in this role, you will:

• Be enthusiastic, approachable and confident engaging with customers of all ages.
• Have a genuine passion for delivering exceptional customer experiences.
• Thrive in a fast-paced retail environment and enjoy being part of a team.
• Be reliable, flexible and ready to get involved wherever needed.
• Have strong communication skills and a positive attitude.
• Be comfortable engaging with children and families.
• Have previous retail or customer service experience, although a great attitude and willingness

to learn are just as important.

Why work with us?

• Discounts & Perks – Enjoy generous team member discounts.
• Wellbeing – Access wellbeing support, training and EAP.
• Career Development & Training – Learn new skills and gain valuable retail experience.
• Recognition – Be recognised and celebrated for the contribution you make.
• An Iconic Brand Experience – Spend your festive season working in a fun, energetic LEGO® retail environment.

Although it is important to have a great record and experience in retail, we are also interested in

individuals who are comfortable and experienced in engaging with kids to deliver amazing bricks in

hands experiences.