Venue Manager

Venue Manager – Kingston Hotel

Kingston Hotel is looking for an experienced, hands-on leader to join us as Venue Manager, in an ongoing role responsible for leading the venue and managing its day-to-day operations — service, presentation, stock, safety, compliance, rosters and performance.

Alongside running the floor, you’ll also mentor and develop our existing Duty Managers and supervisors, helping to lift leadership standards across the venue. We’re looking for someone who has already led venues successfully and wants to bring that experience to both the operation and the people in it.

If you’re a capable, experienced operator who also gets satisfaction from developing the people around you, and you want a permanent leadership role with real influence over how your venue runs and grows, this could be exactly right for you.

About Kalis Hospitality and Kingston Hotel

At Kalis Hospitality, we are driven by our mission to deliver exceptional experiences, every time. Our values of Community, Growth, Honesty and Respect guide how we lead, work and support each other every day. These values are not just words on a page. They shape the culture we are building across our venues and the expectations we have of our leaders.

Kingston Hotel is a venue with strong local connection and real potential. We’re seeking a Venue Manager who can step in, provide steady and experienced leadership, and — just as importantly — grow the capability of the team around them.

Why this role matters

This is a genuine, ongoing leadership opportunity for an experienced Venue Manager to take full ownership of Kingston Hotel’s operations — running the floor, driving performance and setting the standard day to day — while also building the capability of the team around them.

You’ll have full autonomy to lead Kingston Hotel’s day to day, backed by genuine influence over how the venue and its people develop, and a direct line to HR and leadership.

To be successful in this role, values fit matters just as much as experience. We are looking for someone who is community minded, honest, respectful, growth focused, and genuinely energised by developing the leaders around them.

This role is an immediate start, and we will begin contacting potential candidates straight away — so don’t wait to apply.

What we offer

• A leadership team that understands life happens – we work with you to build rosters that respect your time outside of work
• A genuine commitment to employee wellbeing, because happy, healthy people make for great teams and even better venues
• Free parking for added convenience
• Cashback at hundreds of stores via our SWAG employee app
• Employee Perks Program with discounts across bottle shops, venues and accommodation
• Access to our Employee Assistance Program, providing confidential support for employees and their immediate family members
• Opportunities to attend networking events, development days and further upskilling opportunities
• Specialist support from an experienced Head Office team across stock control and inventory systems, finance, reporting and P&L insights, human resources and recruitment, payroll, licensing and legislative compliance, marketing and brand, and IT systems, so you can focus on leading and developing your team
• A high-impact, permanent leadership role with real influence — the chance to shape how the venue is led and continues to grow
• Ongoing collaboration with HR and the leadership team to support you and your team’s development
• Relocation and/or accommodation support can be discussed for the right candidate

What you will do

• Lead Kingston Hotel’s day-to-day operations, taking full ownership of how the venue runs
• Maintain strong operational standards across service, presentation, stock control, safety and compliance
• Manage rosters, labour, costs and venue performance in a way that supports both the team and the business
• Take ownership of people leadership across the venue, including team development, performance conversations, onboarding and creating a positive culture
• Be a visible and hands-on leader, particularly across weekends and evenings when the venue is at its busiest
• Build strong local relationships and strengthen the venue’s connection to its community
• Work closely with the wider leadership team to align the venue with company values, standards and business goals
• Mentor and coach the current management team — including Duty Managers and supervisors — to build their confidence, capability and readiness for ongoing leadership
• Work with existing leaders to embed consistent processes, standards and decision-making so improvements are sustained and built upon over time
• Provide regular feedback to HR and leadership on team progress and development

What you will bring

• Proven Venue Manager experience, with a track record of running a hospitality venue successfully
• Strong operational capability and the confidence to manage a venue day to day, including rosters, cost control, compliance and performance
• A leadership style that reflects our values of Community, Growth, Honesty and Respect
• A genuine interest in coaching and developing others alongside running the floor
• Confidence to assess team capability honestly and build tailored development plans
• Strong communication skills and comfort working closely with HR and senior leadership
• A willingness to work weekends and evenings as part of the role

Interested in joining us?

Send your resume in by clicking the ‘Apply Now’ button on the top right.

IMPORTANT: If you miss this step your application will not submit successfully.

Please ensure you answer the screening questions as this will give us the information we need to assess your application!

Please note applications will be assessed as received. Applicants must have the right to work in Australia.

For further information or copy of the position description contact Abbie (People & Culture Advisor) by email HR@kalisgroup.com.au