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Event and Content Coordinator / Front of House

Front of House Team • Wanaka, Otago 9305, New Zealand • Full-time

Description

Event and Content Coordinator / Front of House Job Description

The Event and Content Coordinator supports Kai Whakapai’s Marketing Coordinator by bringing the brand to life on the ground. This role blends day to day café operations with our marketing vision, helping deliver smooth events, authentic content, and consistent in venue promotions. It is hands on, creative, and people focused. You will offer support to the marketing coordinator.

The role combines 1 day per week focused on events and content with 3 to 4 days working on the floor with the Front of House team, contributing to the lively and welcoming atmosphere Kai is known for.

  • Key Responsibilities

    Event Support and Coordination

    • Welcome and host artists, DJs, and event partners and ensure they have everything they need.
    • Communicate bar tab limits and coordinate food and drink support.
    • Liaise with performers about logistics, timings, and requirements.
    • Manage setup and pack down for events (speakers, gazebo, signage, tables).
    • Capture content during events including artists, atmosphere, and crowd moments.
    • Assist with smooth event flow and communicate clearly with the FOH team.
    • Share suggestions for new performers or event ideas based on local talent and trends

    Social Media and Content Creation

    • Capture creative content around Kai including food, drinks, team, guests, events, and everyday moments.
    • Support simple edits for Reels, TikTok, and stories using tools like CapCut and Canva.
    • Upload stories or assist with posting when required.
    • Stay across hospitality content trends and contribute fresh ideas for social media and marketing.

    Front of House Service

    • Deliver warm, efficient service to guests while working as part of the Front of House team.
    • Take food and beverage orders accurately and ensure a smooth dining experience for customers.
    • Maintain strong knowledge of the menu and communicate specials and recommendations confidently.
    • Support the team during busy service periods and contribute to a positive, high energy work environment.
    • Help maintain a clean, organised, and welcoming café environment for guests and team members.

  • Role Type

    On-site • Permanent • Full-time • Mid-level Senior

    Company Overview

    Our vibe Kai is a place full of stories. We like to think it connects Wānaka locals (& visitors) to the laid-back lifestyle so many come to this town for. Our spaces have been thoughtfully designed – whether you’re rolling solo, or want to share tables, share food & share good times with many. We welcome you to build more stories. Good stories. In this place. Our place.