InSight Systems is a leading provider of workplace technology solutions, specialising in AV integration, strategic consultation, and managed services. For over 20 years, we have delivered innovative and reliable technology experiences to medium and large organisations across government, education, corporate, healthcare and sport.

We are looking for an experienced AV Event Technician to join our on-site team. Reporting to the on-site Event Operations Lead, this is a position to deal technical duties for smooth delivery of various functions and events based onsite at an educational institution in Melbourne’s CBD.

Key Responsibilities:

• Undertake Event requests as scheduled by the Events Operations Lead
• Provide professional support and proactive communication to clients
• Monitor and manage equipment stores and equipment maintenance
• Ensure exceptional quality standards are met and KPIs are achieved
• Attend service calls and maintenance tasks as required 

Skills and experience:

• Relevant Events Audio-Visual experience 
• Audio Visual and management qualifications or equivalent experience
• Strong existing understanding (or development) of video conference infrastructure and similar web-based technologies 
• Understanding of ITIL methodology 
• Confident interpersonal and communication skills (written & verbal)
• Professional personal presentation and history of exceptional work attendance
• An ability to form effective client relationships
• A passion to further your professional development
• Able to take a creative approach to situations and problem solving.
• Problem solver, will own issues until full resolution.
• Strong rapport and relationship building skills with both internal staff and customers

What’s in it for you?

• Inclusive and dynamic culture, family-focused environment
• An organisation that can flex, and truly supports work life balance with flexibility options
• Support and collaboration, not just with their immediate team, but with the broader organisation as well!
• Career growth, learning and development opportunities
• Company events including weekly activities, Christmas event celebrations, EOFY celebrations and lots more!
• Generous employee discounts on AV products

This is a challenging and very rewarding role, and if successful you will become part of a highly dedicated, motivated, and supportive team.  

If you are interested in this position, please apply and address to Paris Gorham – People and Culture Specialist.

You must have the right to live and work in Australia to apply for this position. You will also require a valid Working with Children’s Check and Police Check prior to commencement.

InSight Systems is an Equal Employment Opportunity Employer. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, and people of culturally diverse backgrounds to apply. 

Kindly note that only shortlisted applicants will be contacted – thank you