Sales Team Lead

As a Sales Team Leader in the vibrant travel and tourism industry on the Sunshine Coast, you’ll support a team of Sales Consultants to grow their skills, reach their goals and create memorable experiences for our travellers.

If you enjoy sales, love travel and get a kick out of helping people succeed, this could be the role for you.

About Fine Tours Group

Fine Tours Group (FTG) is a technology-enabled travel business operating a portfolio of Australian and New Zealand travel brands. We plan and deliver personalised trips from start to finish, supporting travellers and travel advisors throughout their journey.

Our values, Stay True, Look Beyond, Empower and Band Together, guide how we work with each other and our customers.

We’re growing, and this is a chance to make an impact, develop your leadership skills and join a supportive team that enjoys working together.

About the role

You’ll lead a team of Sales Consultants, working closely with the Sales Manager to support their development and help the team achieve its goals.

This is a permanent, full-time role based on the Sunshine Coast, working 38 hours per week. The roster includes weekend and public holiday coverage as required.

What you’ll be doing

• Lead and support your team, creating a positive environment where people can do their best work.
• Hold regular 1:1s, provide feedback and help consultants work towards their development and performance goals.
• Monitor team targets, conversion rates, and pipeline activity, and identify opportunities to improve results.
• Recognise achievements and encourage the team to share ideas and support each other.
• Help consultants with complex enquiries and customer challenges.
• Work with the Sales Manager and other teams to improve processes and deliver a great customer experience.

What you’ll bring

• A strong sales background and experience working towards targets and KPIs.
• Experience leading, coaching or mentoring others.
• Great communication and relationship-building skills.
• Confidence giving feedback and having constructive conversations.
• Strong organisational skills and the ability to manage competing priorities.
• A practical, solutions-focused approach.
• Confidence using CRMs, sales reporting tools and other digital systems.
• A genuine interest in developing people.
• A passion for travel and creating memorable customer experiences.

Experience in travel or tourism, particularly the Australian inbound market, would be great, but it isn’t essential. If you have strong sales skills and enjoy supporting others, we’d love to hear from you.

Why work with us?

• A base salary of up to $70,000, depending on experience, plus performance-based team commission.
• The opportunity to help shape a growing team and develop your career.
• Ongoing coaching, development and career opportunities across Fine Tours Group.
• Travel industry benefits and opportunities to experience destinations.
• One work-from-home day per week.
• An extra day off to celebrate your birthday.
• A friendly team that supports each other and celebrates the wins.
• A beautiful Sunshine Coast location.

By joining FTG, you will be part of a great bunch of people from all over the world who have come together for a shared purpose: to deliver the very best New Zealand and Australian travel experiences!

Apply now with your CV and a short cover letter explaining why you’d be a great fit for the Fine Tours Group team.