Receptionist

Inscope Training (RTO 40926) is a growing and dynamic Registered Training Organisation (RTO) providing hands-on, practical training in apprenticeships and short courses across Queensland and New South Wales. We’re passionate about education, supporting our students, and building a team that feels more like a family.

We’re looking for a motivated and enthusiastic Receptionist / Training Coordinator to join our team, with previous experience in a receptionist or administrative role, however this is not a essential of the position. This is a fantastic opportunity to gain valuable experience in a supportive and professional registered training organisation.

Key Responsibilities:

• Answer incoming phone calls, respond to voicemails, and assist with short course enquiries.
• Provide friendly and professional customer service to all stakeholders.
• Manage daily tasks including printing short course cards, dispatching products, and processing mail.
• Assist with student orientation and general office support
• Facilitate and monitor the admin email inbox.
• Maintain the return mail register and follow up where required.
• Keep the office clean, tidy, and presentable at all times.
• Support continuous improvement initiatives by suggesting and documenting new ideas.
• Complete administrative tasks accurately and on time.
• Participate in staff meetings and contribute positively to the team.
• Coordination and monitoring of office supplies including IT supplies and ordering requirements
• Assist with maintaining student records and updating database information.
• Coordination and monitoring of staff uniform requirements
• Coordination of staff events and activities
• Understanding of Registered Training Organisation (RTO) administration processes and student management systems.

About You:

• Strong communication and interpersonal skills.
• A positive attitude with a willingness to learn.
• Understanding of Registered Training Organisation (RTO) administration processes.
• Great attention to detail and time management skills.
• Confident with computers and Microsoft Office.
• Reliable, organised, and proactive in your work.

Why Join Us?

• Supportive and friendly team environment.
• Opportunities for growth and development.
• Gain hands-on experience in business administration and customer service.

How to Apply

To express your interest, please send a current resume to Ella Watson (ella.w@inscope.edu.au) or contact me on 0401 135 198.