At Impact, we know everyone’s journey to employment looks different. We’re looking for a Case Management Consultant who can meet people where they’re at, understand what’s getting in the way and help them find a way forward.

Whether you have experience in employment services, community services or another people-focused role, or you’re looking to bring your skills into a new industry, we’d love to hear from you.

What you’ll do

You’ll manage a caseload of participants who may be experiencing vocational and non-vocational barriers, providing individualised support to build engagement, confidence and work readiness.

You’ll:

• Build genuine relationships and understand each participant’s individual circumstances, strengths and barriers
• Develop practical strategies to increase engagement and progress towards employment
• Connect participants with Allied Health, community services and other supports when needed
• Support participants to build confidence, capability and greater independence
• Provide post-placement support to help participants succeed and stay in employment
• Maintain accurate and timely case notes, documentation and compliance requirements, and
• Work closely with your team and external providers to achieve the best outcomes for participants.

About you

We’re looking for someone who is empathetic, resilient and comfortable having both supportive and accountable conversations. You’ll be a strong communicator, organised and confident managing competing priorities, while being able to adapt your approach to the person sitting in front of you.

Just as importantly, you’ll connect with The Impact Way – you Lift Others, Own It, Solve Together and Connect + Celebrate.

Experience is great, but your attitude, values and ability to build trust with people matter to us too.

 Why Impact?

We want our people to feel supported, valued and able to grow.

You’ll have access to:

• Wellness Days + Cultural Leave Days each year, in addition to your leave entitlements
• The option to purchase up to 4 additional weeks of annual leave
• Competitive salary package including annual leave loading
• Rewards & Recognition Program
• Pay on Demand
• Employee Assistance Program (EAP) support for you and your family
• Professional development and opportunities to grow your capability
• A supportive and inclusive team environment
• Free parking + tool of trade laptop!

What you’ll need

• National Police Clearance issued within the last 3 months.
• Valid Australian Driver’s Licence.
• Working with Children Check, or ability to obtain one.

Ready to make an Impact?

Click Apply and send us your resume and a short cover letter telling us about you and what you’d bring to the role.

We value different experiences, perspectives and backgrounds and are committed to creating an inclusive workplace where our people can contribute, grow and make an impact.

Come as you are. Bring what you know. Grow with us.