Business Development Manager

Business Development Manager

Queensland | Full-Time | South East Queensland Territory

I’m in the Right is an Australian-owned accident management company.

I’m In the Right is Australia’s leading accident management service, helping not-at-fault drivers navigate the stress and disruption of motor vehicle collisions. From 24-hour support and towing to accident replacement vehicles and repair coordination, we handle every step of the process, ensuring our customers never pay out-of-pocket (excluding fuel and tolls). Our mission is to deliver exceptional service while building trusted relationships with our customers and industry partners.

If you are an energetic, relationship-focused and results-driven professional who enjoys building strong partnerships, creating new business opportunities and delivering exceptional customer outcomes, we’d love to hear from you.

About the Role

We are looking for an experienced Business Development Manager to join our growing Sales team in Queensland.

Ideally based in the Brisbane or Tingalpa area, this role is responsible for developing and managing industry partner relationships across South East Queensland, with a primary focus on supporting our Tingalpa and Southport branches.

Reporting to the Regional Sales Manager – North, you will be responsible for developing new business opportunities, maintaining and growing existing industry partner relationships, and increasing market share across your territory. This is an autonomous role suited to someone who enjoys being on the road, building long-term relationships and driving business growth.

No two days are the same. You’ll spend your time visiting industry partners, building referral networks, identifying new opportunities, collaborating with operational teams and ensuring our partners receive outstanding service and support.

Roles and Responsibilities

As a Business Development Manager, you will:

• Develop and secure new profitable business opportunities within your territory.
• Manage and grow relationships with existing industry partners and referral partners.
• Conduct strategic sales planning and maintain a regular customer call cycle.
• Identify, qualify and convert new business opportunities.
• Promote I’m in the Right’s services and value proposition to prospective partners.
• Maintain accurate customer information and activity records within the CRM.
• Achieve sales targets and key performance indicators.
• Prepare sales reports and provide competitor and market intelligence.
• Work closely with Operations and Accident Management teams to ensure positive customer and partner outcomes.
• Support presentations, proposals and business development initiatives as required.
• Demonstrate our values and contribute positively to our team culture.

You Will Need

• Minimum 3 years’ experience in sales, business development or account management.
• Proven success building and maintaining strong customer relationships.
• Excellent communication, networking and stakeholder management skills.
• A current unrestricted Australian Driver’s Licence.
• Strong organisational and time management skills.
• A “Go Getter” attitude with an enthusiastic personality.
• Ability to work autonomously while contributing to a team environment.
• High levels of professionalism, integrity and accountability.
• Experience using CRM systems (highly desirable).
• Automotive, insurance, accident management or related industry experience (highly desirable).

What We Will Provide

We’re proud of the culture we’ve created at I’m in the Right and we’re looking for bright sparks who want to grow with us. This is more than just a job. We’re in a great position to offer genuine career opportunities for people who are keen to develop and succeed.

In addition, we’ll provide:

• Competitive salary package plus commission structure.
• All tools necessary to succeed.
• Autonomous territory management across South East Queensland.
• Great team culture with a focus on our values
• Birthday Leave.
• Novated Leasing options.
• Employee Assistance Program (EAP).
• Paid weekly.
• Ongoing learning and development opportunities.

Our Values

At I’m in the Right our values guide everything we do:

• Customer Focused – We put our customers first and support them with empathy and care.
• Integrity – We do the right thing.
• Improvement – We strive to be better today than we were yesterday.
• Team – We take care of our people.
• Reliable – We do what we say we will do.

Apply Now

If you’re a motivated business development professional looking for an exciting opportunity to grow your career with a market-leading accident management company, we’d love to hear from you.

Please apply, Alternatively. please reach out to Hormuz Surti via email hormuz.surti@imintheright.com.au with any questions you may have.