Youth Worker | Residential Care Mentor

Be a part of something that matters!

Some young people need more than a support worker.

They need someone who stays calm when things aren’t calm. Someone who can hold boundaries without losing connection. Someone who understands that trust is built slowly and consistency matters.

That’s what our Mentors do.

HYPAR Residential Care is looking for experienced, qualified Youth Workers to join our teams across Moreton Bay and Ipswich.

You’ll support young people in residential care who may have experienced significant trauma, instability and complex behaviours, helping create a home environment that is safe, therapeutic, stable and predictable.

About the role

As a Mentor, you will:

Build genuine, professional relationships with young people

Support routines, emotional regulation, life skills and personal goals

Plan and participate in activities and community experiences

Respond calmly and professionally to complex behaviours

Support health, wellbeing and positive lifestyle choices

Assist with cooking, shopping, cleaning, laundry and other household tasks

Complete case notes, incident reports and required documentation

Work collaboratively with your house team and leadership

About you

We’re looking for experienced Youth Workers who can bring both capability and compassion to the role. You will have:

• A Certificate IV or higher in Child, Youth & Family Intervention or a relevant qualification
• Previous experience working with young people and/or complex support environments
• Strong professional boundaries and emotional intelligence
• The ability to remain calm and professional under pressure
• Excellent communication and documentation skills
• A genuine understanding of trauma-informed and therapeutic practice
• The reliability and flexibility required for 24/7 residential care
• Most importantly, you need to be someone who can keep showing up.
• Young people in residential care experience enough change. Our Mentors provide consistency, predictability, and genuine connection.

What HYPAR offers:

• Guaranteed hours: 40, 42 or 56 hours per fortnight
• Consistent roster with opportunities to flex up to full-time
• 24/7 leadership and on-call support
• Internal training and career development opportunities
• HYPAR Wild activity days with our young people
• 24/7 Employee Assistance Program
• Paid annual and personal leave
• Portable Long Service Leave
• Refer-a-Mate incentive program
• Opportunities to work close to home across Moreton Bay and Ipswich

The Roster

Residential care operates 24/7. You must be available to work a minimum of 4 sleepovers per week.

Essential requirements:

• Certificate IV or above in Child, Youth & Family Intervention or relevant qualification
• Previous relevant experience
• Paid Blue Card, or willingness to obtain
• Paid NDIS Worker Screening Check, or willingness to obtain
• Willingness to obtain Child Safety LCS2 screening
• Open Queensland Driver Licence
• Reliable Apple or Android smartphone

Ready to make a difference?

If you’re an experienced Youth Worker looking for more purpose, we’d love to hear from you.

Applicants who identify as Aboriginal or Torres Strait Islander are strongly encouraged to apply.