🌍 Tour Operations Assistant Internship – Youth Adventure Travel
Location: Australia (Byron Bay NSW)
Type: Internship (18 – 24 weeks + 4 weeks pre-internship familiarisation) – Flexible hours
Start Dates: Each Month.
Reports to: General Manager / Logistics Manager
Compensation: Travel perks, industry experience, and access to free/discounted tours
🚀 Kickstart Your Travel Career with Happy Travels!
Are you passionate about travel and keen to break into the tourism industry?
Want to get hands-on experience with one of Australia’s leading youth adventure travel agencies?
Join Happy Travels as a Tour Operations Assistant Intern and gain real-world experience in product management, supplier relations, marketing campaigns, and more – all while working on exciting projects that shape the future of youth travel.
🧭 About the Internship
In this dynamic, fast-paced internship, you’ll work closely with our General Manager / Logistics Manager, who has 20 years of industry experience & knowledge to help manage our global product range, build relationships with awesome travel suppliers, and support the rollout of new international travel campaigns. You’ll be part of a small, high-energy team that loves adventure, creativity, and getting things done.
🛠️ What You’ll Be Doing
- Confirm all bookings and allocations for set dates with external operators.
- Manage and set up tour group chats on WhatsApp
- Screen incoming invoices and colorate to rates & tours before passing to accounts
- Manage incoming inquiries from agents.
- Data entry and reporting on tour specifications.
- Manage allocation deadlines with third-party operators.
- Maintain good working relationships with external travel partners.
- Control reservations inbox, ensuring all customer details are correct.
- Manage each tour and support current tour departures.
- Meet & Greet groups in Byron Bay and host them during one of the activities.
👀 Who We’re Looking For
- A travel lover with a passion for youth adventure, backpacking, or cultural exploration
- Strong attention to detail and solid organisational skills
- Comfortable with spreadsheets, websites, or admin systems (we’ll show you the ropes)
- Great communicator – both written and verbal
- Self-motivated, enthusiastic, and keen to learn
- A marketing, tourism, business, or communications student (or recent grad)
🎒 What You’ll Get
- Experience the tour product itself – before you start (free of charge, 4 Weeks)
- Hands-on experience in the travel industry with real responsibility from Day 1
- A supportive team environment with training and mentoring from the Logistics & General Manager
- Access to famils, free trips, and heavily discounted tours through our travel partners during your time off
- A glowing reference and professional experience that looks amazing on your resume
📩 How to Apply
Send your CV and a short intro email or video to careers@happytravels.com.au with the subject:
Tour Operations Assistant Internship – [Your Name]
Applications will be reviewed on a rolling basis – don’t wait!
This isn’t just an internship – it’s your first step into the travel industry.
Help us shape the next generation of unforgettable adventures.
Let’s get started. ✈️
