We are looking for an experienced and motivated Assistant Park Manager to support the day-to-day operations of Hot Water Beach TOP 10 Holiday Park. This is a hands-on leadership role that combines guest service excellence, operational oversight, team leadership, and a commitment to maintaining high standards across all areas of the park.
About Hotwater Beach Top 10 Holiday Park
Located along the stunning Coromandel coastline, Hot Water Beach TOP 10 Holiday Park offers guests a unique Kiwi holiday experience surrounded by natural beauty and world-famous attractions. Our team is passionate about creating memorable stays through exceptional service, quality facilities, and a welcoming environment for every guest.
About the Role
Reporting to the Park Manager, you’ll play a key role in supporting the day-to-day operation of the park. Working across multiple areas of the business, you’ll help ensure exceptional guest experiences, smooth operational delivery, and high standards of presentation, safety, and service.
This role provides leadership and support to team members while coordinating activities across reception, accommodation, housekeeping, grounds, and maintenance functions. In the absence of the Park Manager, you will assume responsibility for the daily management of the park, ensuring business continuity and operational excellence.
What you’ll be doing
- Supporting the daily management and operation of the holiday park
- Leading and motivating team members to deliver exceptional guest experiences
- Managing guest enquiries, feedback, complaints, and escalations professionally
- Assisting with reception operations including bookings, arrivals, departures, and administration
- Supporting health, safety, compliance, and emergency response processes
What We’re Looking for
You’ll bring:
- Minimum 3 years’ experience in accommodation, tourism, hospitality, holiday park, or related operations
- Previous experience leading or supervising teams in a customer focused environment
- Strong customer service, communication, and conflict resolution skills
- Excellent organisational and time management abilities
- Experience using booking systems and Microsoft Office applications
- Full New Zealand working rights
Apply Now
If this sounds like you, we’d love to hear from you.
Please send through your resume, cover letter and right to work documentation by clicking the Apply Now button.
Recruitment Agencies
Please note that we will not accept unsolicited resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
