Admin Assistant

Brisbane, Queensland 4000, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Entry Level

Description

Hall Chadwick is a mid-tier chartered accounting and business advisory firm that works with a diverse range of clients. This entry-level role is ideal for an organised and motivated person who enjoys helping others and has a genuine interest in how businesses operate. As an Administration Assistant, you will support Hall Chadwick’s partners, managers and professional teams with day-to-day administration while gaining practical exposure to client service, accounting processes and the wider business environment. The role offers variety, responsibility and a strong foundation for a career in administration, professional services or business.

Key Responsibilities

  • Provide general administrative support to Hall Chadwick partners, managers and team members.
  • Answer telephone calls, welcome clients and visitors, and respond to routine enquiries professionally.
  • Manage shared inboxes, calendars, meeting rooms and appointments.
  • Prepare, format, proofread and file client correspondence, reports, presentations and other business documents.
  • Create and maintain accurate client and matter records in Hall Chadwick’s systems and databases.
  • Assist with data entry, document scanning, printing, mail, couriers and electronic document management.
  • Support client meetings and internal meetings, including preparing agendas and papers, arranging rooms and recording follow-up actions.
  • Assist with client onboarding, engagement documentation and routine compliance administration under guidance.
  • Support billing administration, expense processing and other routine practice-management tasks.
  • Liaise professionally with clients, external stakeholders and colleagues across the firm.
  • Order stationery and office supplies and help maintain a professional, organised workplace.
  • Support firm events, staff activities and business improvement projects as required.
  • Handle client and firm information with confidentiality, care and discretion.
  • Undertake other reasonable administrative duties as required.

About You

  • A genuine interest in business, accounting, administration or professional services.
  • Strong organisation and time-management skills, with the ability to manage competing priorities.
  • Clear and professional written and verbal communication.
  • Good attention to detail and a commitment to producing accurate, high-quality work.
  • A proactive, reliable and helpful approach, with a willingness to learn.
  • Confidence using Microsoft Word, Excel, Outlook and Teams, or the ability to learn new systems quickly.
  • The ability to work effectively both independently and as part of a team.
  • A client-focused mindset and confidence dealing with a range of people.
  • Sound judgement and respect for confidential client and employee information.
  • Previous administration, customer service or office experience is helpful but not essential.
  • Relevant study in business, accounting or administration is welcomed but not required.

What We Offer

  • Practical experience in a respected professional services environment.
  • Training, mentoring and support from experienced Hall Chadwick team members.
  • Exposure to accounting, advisory and business support functions.
  • Opportunities to build administration, client service and commercial skills.
  • Varied work and the opportunity to take on greater responsibility as your capability develops.
  • A collaborative and supportive workplace focused on learning and professional growth.