Business Manager – QLD

QLD BUSINESS MANAGER

Queensland  |Foodservice & Retail  |  Sales Leadership

Lead Hakka’s Queensland growth across Foodservice and Retail, manage strategic customer partnerships and build and develop a multi-cultural sales team.

ABOUT HAKKA

For over 45 years, Hakka has manufactured and supplied Asian food products across Australia’s foodservice, retail and commercial channels. To further support its position as a market leader in the Asian category, we are seeking a commercially minded leader to grow our Queensland business across mainstream and Asian markets.

THE OPPORTUNITY

Reporting to the General Manager, Sales & Marketing, you will lead Queensland sales performance, manage strategic accounts and coach Sales Representatives as part of a multi-cultural team. You will develop and execute an integrated strategy across Foodservice and Retail, including mainstream and Asian markets.

WHAT YOU’LL OWN

• Develop and deliver the Queensland Foodservice and Retail sales plan, growing revenue, gross margin and market share.
• Personally manage strategic retailers, distributors and key foodservice customers; negotiate agreements and lead business reviews.
• Grow new business through customer acquisition, distributor ranging, product trials, retail distribution and foodservice menu placements.
• Set channel priorities, sales territories and clear customer ownership across mainstream and Asian markets.
• Lead, coach and develop the sales team, with clear targets, field coaching and regular performance reviews.
• Manage pricing, gross margin, trade spend, promotional investment and customer profitability within delegated authority.
• Provide accurate sales forecasts and actively contribute to the S&OP process.
• Lead new product launches, regional promotions, tastings and trade-show activity.
• Share market insights and work with Marketing, NSW Customer Service, Demand Planning, Quality and Logistics to deliver customer plans.

WHAT WE’RE LOOKING FOR

• At least seven (7) years’ sales or commercial experience in food, FMCG or a related industry, with demonstrated Foodservice and Retail capability.
• Demonstrated success developing sales strategies, growing strategic accounts and negotiating commercial outcomes.
• Strong Foodservice distributor, end-user and Retail customer relationship skills.
• Direct experience leading, coaching and developing a sales team and delivering against targets.
• Strong commercial acumen across margin, trade spend, budgets and customer profitability.
• Confident using Microsoft Office and CRM systems, with disciplined sales reporting and pipeline management.
• Ability and willingness to travel throughout Queensland as required.
• Asian-market knowledge and Mandarin or Cantonese language skills are advantageous but not essential.

HOW YOU’LL LEAD

You will be expected to lead in line with Hakka’s values: Courage – Take Ownership. Take small bets; Aim High – Strive for excellence; Just – Act with integrity; Balance – Weigh the options; Helpful – Serve all stakeholders; and Imagination – Envisage what is possible.

WHY JOIN HAKKA?

• Take ownership of a key growth market with genuine opportunity to shape the Queensland business.
• Work for a market leader with established brands and products across Foodservice and Retail, with a company vehicle, fuel card and performance incentive subject to company arrangements.
• Join a national sales team with strong cross-functional support and a clear growth agenda.
• A leadership role with the opportunity to build capability, customer partnerships and long-term market presence.

READY TO TAKE OWNERSHIP OF QUEENSLAND?  If you are an experienced sales leader ready to grow strategic accounts and develop a team across Foodservice and Retail, apply with your resume.