Summary:

We are seeking a friendly, professional and reliable Receptionist to join our team at Good Shepherd Lodge Ltd – Kerrisdale Gardens in Beaconsfield, Mackay on a fixed-term, part-time basis to provide parental leave cover until 1 May 2027.

As our receptionist, you will be the first point of contact for residents, families, visitors, staff and external providers. You will play an important role in creating a warm, welcoming and professional environment for everyone who enters our facility.

The position is 2 days per week – Thursday and Friday, 8:30am to 2:30pm, with the potential to provide additional cover when required.

Responsibilities:

• Welcoming residents, families, visitors and contractors
• Answering and directing telephone calls and enquiries
• Managing reception and general administrative duties
• Responding to emails and correspondence
• Assisting with appointments, enquiries and visitor sign-in
• Maintaining accurate records and documentation
• Providing general administrative support to the facility and management team
• Maintaining a professional, friendly and welcoming reception environment
• Assisting with additional administrative tasks as required

About You

The successful applicant will be:

• Warm, friendly and approachable
• Professional and well presented
• Reliable and punctual
• Confident communicating with residents, families and staff
• Organized and able to manage competing priorities
• Comfortable using computers, email and Microsoft Office
• Able to work independently and as part of a team
• Respectful, patient and compassionate towards older people

Previous reception, administration or aged care experience will be highly regarded. We welcome applications from people with transferable skills who have a genuine interest in working within an aged care environment.

Mandatory Requirements

• Current Flu Vaccination
• Current National Police Check
• Ability to meet all relevant requirements for working within an aged care environment

What We Offer

• Free wellness and health support for you and your family members
• Fitness Passport
• Supportive team environment and collaborative workplace culture
• Opportunity to make a meaningful impact on resident care
• Competitive salary and conditions

How to Apply

If you are an organized, caring and professional person who enjoys working with people and would like to join our team, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience and availability.