Team Leader – Children & Youth Disability Support

We are currently seeking applications for an experienced and passionate Team Leader to join our Safe Haven program in our Northern region. This is a permanent, fulltime opportunity, based in the Launceston area.

This is an exciting opportunity for someone with a strong background in disability support, therapeutic and trauma-informed care, and team leadership to make a meaningful difference in the lives of children and young people.

Glenhaven Family Care provides trauma-informed therapeutic care to children and young people in Out of Home Care. Our Safe Haven program provides a safe, nurturing and supportive environment for young people with complex needs, including disability and additional health support requirements.

Working closely with the Safe Haven management team, the Team Leader will provide day-to-day leadership, guidance and support to staff while maintaining a hands-on approach to the care of young people. You will help create an environment built on trust, consistency and therapeutic growth, ensuring young people receive individualised, person-centred support that recognises their abilities, needs and potential.

We are particularly interested in applicants who bring experience supporting people with disability and complex health needs, alongside the ability to lead, mentor and develop a team of support workers.

This role is predominantly day shifts with some afternoon shifts.

As a Team Leader, you will have:

• Experience in providing therapeutic trauma informed care to children and young people and an understanding of developmental trauma.
• Demonstrated experience in disability support, including supporting people with complex needs and providing individualised, person-centred care.
• Experience or knowledge in supporting people with medical conditions such as epilepsy and diabetes, including following individual health management plans, and recognising changes in health presentation.
• Certificate IV in Community Services or Disability Support or similar or working toward; OR lesser formal qualifications with substantial years of relevant experience: or attained through previous appointments, service and/or study.
• Highly developed skills in managing challenging and confronting behaviours that arise, in a calm and consistent manner and modelling this to staff.
• A caring nature, be patient, supportive, resilient, and passionate about people and your role.
• Availability to work predominantly day shifts with some afternoon shifts and prepared to fill shifts in periods on weekends and sleepovers due to urgent staffing needs.
• A current (less than 12 months old) Nationally Coordinated Criminal History Check OR National Police Check or happy to submit to one.
• A current NDIS endorsed Working with Vulnerable People card is essential.
• A current full Australian Driver’s licence (minimum P2s) is essential.
• A current First Aid Certificate is essential. Medication Endorsement is desirable.

Glenhaven Family Care is a Christian Community Service organisation with strong values of Compassion, Hope, Respect, Integrity and Support. Our Vision is: Stronger families and individuals engaged in the community and supported to realise their potential. We achieve this through Family Support Services, Disability Support Services and Out of Home Care. If you are looking to be part of an organisation that is making a positive difference in the lives of others, then this is for you.

Glenhaven actively supports staff to have a healthy work life balance.

As a not-for-profit organisation, our permanent employees are able to take advantage of salary packaging to receive up to $15,900 of their salary tax-free, as well as additional meal and entertainment benefits.

If you are looking to join a committed team making a powerful difference in the lives of children, young people, their families, and carers, then we would love to hear from you.

All applications must include a cover letter and resume.

If you require more information and a position description, please email

recruitment@glenhaven.org.au

Applications close: Sunday 22 November 2026