Support Coordinator/Psychosocial Recovery Coach

Why Glady and Co?

Eight years ago, we started with a vision for change, and now we’re a thriving organisation with 100+ staff across Eastern, South-Eastern & North-Eastern Melbourne, Gippsland and Bendigo. Our Support Coordinator team has expanded over the last two years, and we’re still growing!

What You’ll Receive

• We offer job security, flexibility, and the chance to be part of a fast-growing, innovative team that’s truly making a difference.
• Enjoy a comprehensive benefits package (SCHADS Award, Level 4 Pay Point 1), including superannuation, annual leave loading, and portable long service leave.
• Based in Lilydale, you’ll benefit from flexible working hours between 7:00am and 7:00pm, no weekend work, and the convenience of working from home.
• We provide all the tools you need: laptop, monitor, keyboard, mouse, printer, and phone etc.

About You

• You’re someone who believes in people – especially in their right to choose their own path. You’re passionate about supporting individuals with disabilities to live on their terms, and you’re ready to bring that passion to a role that genuinely makes a difference.
• Whether your experience comes from professional work, personal life, or supporting someone with a disability, you’ve developed an understanding of the NDIS and the coordination it takes to ensure the right supports are in place.
• You thrive on building relationships and navigating systems, and you’re just as comfortable working independently from home as you are meeting face-to-face with participants. You care about outcomes, not just checklists, and you’re energised by the idea of being part of a collaborative, forward-thinking team that celebrates every win – big or small.
• You’re ready for more than just a job. You’re looking for meaningful work, with a growing organisation that values your insights, supports your development, and gives you space to shape your role. If this sounds like you, then Glady and Co would love to meet you.

What You’ll Bring:

• Experience in disability – psychosocial, physical & neurological
• Knowledge of NDIS funding and processes
• Strong case management skills
• A personal vehicle (reimbursement provided for work-related kilometres)
• A suitable home office setup
• Strong administrative and time management skills

Bonus Points For:

• Existing networks in NDIS or disability services
• Experience in SIL/SDA/ILO
• Experience in coordinating complex care teams

The Essentials:

• Victorian Driver’s Licence & Vehicle Registration & Insurance
• NDIS Worker Screening Clearance
• Working With Children’s Check & Police Check
• Proof of Identity & Right to Work in Australia

If this sounds like a great fit for you, please hit the apply button!