WHO ARE WE
Our vision is for football in Queensland to be united. For football to be the game of choice, for all, for life. Football Queensland, as the governing body for football in Queensland, exists to develop and grow the game at all levels by leading and supporting our clubs, volunteers, coaches, referees and stakeholders to provide exciting and enjoyable experiences for all Queenslanders – anytime, anywhere. Football Queensland also deliver player development pathways and manage the premier football competitions across the state.
So, whoever you are, whatever your age, wherever you are from, whatever your story, football has the power to inspire and unite.
Primary Purpose of Role
The Officer – Community Competitions & Carnivals role will ensure the effective and efficient delivery of competitions through the development of strong working relationships with Football clubs in Football Queensland (FQ) Competitions, regions and relevant stakeholders of the game.
The position will provide support to the broader Football Queensland team, SEQ Region and Advanced Leagues Clubs and create an environment to maximise the participation and enjoyment of those stakeholders through the implementation of policies, procedures and operational processes.
The role will work with a team of competition administrators, to create an environment that maximises the participation and enjoyment of competitions and program participants through professional customer service and delivery of timely and accurate administrative functions.
The 2023-2026 Football Queensland (FQ) One Football Strategic Plan “Anytime, Anywhere” identifies the following key strategic pillars and focuses that the Officer – SEQ Community Competitions will assist in delivering outcomes for:
Participant & Clubs
- Support clubs & volunteers as football’s frontline
- Develop a deep understanding of our customers, and improve and communicate our value proposition accordingly
Unifying Football
- Work with all stakeholders of the game to ensure a consistent One Football approach
- Support with the development and implementation to expand our technology systems to streamline our operations
For further information regarding the 2023 – 2026 Football Queensland Strategic Plan, visit www.footballqueensland.com.au
Key Areas of Responsibility
The Officer – Community Competitions & Carnivals will be required to:
- Support in the delivery and administration of all FQ Community Competitions throughout Queensland.
- Deliver ongoing requirements of administering FQ Community Competitions, including the scheduling and management of fixtures, match results, and ensuring the integrity of each competition is maintained through the enforcement of regulations and statutes.
- Lead the deliver of FQ’s suite of Carnivals throughout the season, including the scheduling and management of fixtures, development
- Develop a strong operational acumen of FQ’s Competition management platforms and technology systems.
- Work with the FQ Referees department regarding the delivery of matches and competitions.
- Assist in resolving disputes or outstanding matters between clubs within the Advanced Competition space, acting within the Rules of Competition at all times.
- Escalate all serious matters or disputes arising from Community Competitions or Carnivals to the Manager – Statewide Community Competitions.
- Deliver a high level of customer service to all stakeholders
- Work closely with our affiliated clubs to ensure each competition supports the overall growth and development of the game
- Ensure that each club and team adhere to our regulations that govern each league
- Where required, assist across other functions of the Competitions department, including the Advanced Competitions team.
- Provide a high level of attention to detail and customer service to all stakeholders in the Competitions department.
- At selected times during the year, attend venues across Queensland to assist with the delivery of major matches or events, including but not limited to Grand Finals, Carnivals, Cup matches or other events as required. At times, travel outside of Metro Brisbane may be required to facilitate this as agreed with management.
- Attend training, workshops, events to further enhance competition administration expertise
- Attend club meetings as required
Key Selection Criteria
To be the right fit for this role you will have:
- Must have a blue card (working with children) before commencing with Football Queensland.
- Dedicated and mature approach to providing exceptional customer service
- Able to initiate new relationships, build rapport quickly and have the knowledge of dealing with professional administrators and importantly, volunteers
- Be aware of the terminologies and relevant policies of managing a football competition
- Excellent presentation and communication skills including phone, face to face, email, video call and direct messaging services
- Demonstrated skills in Microsoft Suite and computer systems
- Attention to detail and accuracy
- Ability to work under direction to start processes, set priorities and manage key tasks and time but as important is the ability to take initiative and make decisions using critical thinking and awareness
- Support as required, including coordinating calendars, diaries and travel throughout the state as needed
- Enthusiasm and a high-level of self-motivation, both independently and as a part of a team
- Familiarity of QLD geography with preference for understanding Football landscape including clubs, pathways, programs (both talent and participation)
- Self-awareness and ability to comprehend what is required and how to achieve outcomes
- Driver’s License
- The following skills and qualifications are desirable:
- Tertiary Qualifications Business, Business Administration or Sports Management
- Experience in working with volunteers and a wide variety of stakeholders
Other
- This position will require occasional weekend work and travel across Queensland, as agreed with Senior Mangement
- The position may require some evening work
How to Apply:
Click ‘Quick Apply’
Applications close at 11.59pm on Monday, 30th June 2025.
