📍 Tullamarine

💰 $80,000 – $100,000 + Superannuation 

⏰ Full Time

About Foodfolk

At Foodfolk, quality and safety are at the heart of everything we do. As a trusted airline catering partner, we’re committed to delivering exceptional products, service and operational excellence every day.

We’re seeking a proactive and detail-oriented Quality & Safety Officer to join our Melbourne team and play a key role in supporting food safety, quality and workplace safety across our operation. Based onsite and working closely with operational teams, this role will help ensure we continue to meet the highest standards of compliance, safety and product integrity.

About the Role

Reporting to the Risk & Compliance Manager, you’ll support the ongoing maintenance and continuous improvement of Foodfolk’s Quality Management System while helping to drive a strong food safety and workplace safety culture across the site.

This is a genuine dual Quality and Safety role. While food safety and quality assurance form a significant part of the position, the successful candidate will also play an active role in supporting workplace health and safety initiatives, incident investigations, risk management activities and the ongoing development of a positive safety culture.

This is a hands-on role that combines quality assurance activities, food safety monitoring, GMP inspections, audit support, incident investigation, training and operational engagement. You’ll spend time on the production floor building relationships, conducting inspections and coaching teams to ensure standards are consistently achieved.

Key Responsibilities

• Conduct food safety, quality and GMP inspections across operational and production areas.
• Support the maintenance and continuous improvement of Foodfolk’s Quality Management System and HACCP programs.
• Monitor compliance with food safety, quality, GMP and workplace safety requirements.
• Support internal and external audits, including managing non-conformances and corrective actions through to completion.
• Investigate incidents, near misses, customer complaints and quality issues, identifying root causes and preventative actions.
• Support workplace safety initiatives, risk assessments, inspections and incident management activities.
• Analyse quality and safety data to identify trends, risks and opportunities for improvement.
• Deliver training, coaching and practical support to operational teams on food safety, quality and safety requirements.
• Maintain a visible presence on the production floor and actively engage with operational teams to drive compliance and continuous improvement.

What We’re Looking For

We’re looking for someone who is passionate about food safety, quality and workplace safety, enjoys working in fast-paced operational environments and can confidently build relationships across all levels of the business.

Essential Requirements

• Bachelor’s degree in Food Science, Food Technology, Quality Assurance or a related discipline.
• 1-2 years’ experience in a Quality Assurance, Food Safety, Quality Control, HSEQ or similar role, preferably within food service, catering or food manufacturing.
• Demonstrated experience across both food safety/quality assurance and workplace health & safety functions.
• Practical experience applying HACCP principles and food safety standards within an operational environment.
• Experience conducting GMP inspections, audits, food safety monitoring and managing quality documentation.
• Experience supporting workplace safety programs, incident investigations, risk assessments and corrective action processes.
• Strong understanding of HACCP, GMP and food safety requirements.
• Working knowledge of the Food Standards Australia New Zealand (FSANZ) Food Standards Code and its practical application.
• Strong analytical, problem-solving and investigative skills.
• Excellent communication skills with the ability to coach, influence and engage operational teams.
• Ability to work independently, manage competing priorities and take ownership of outcomes.

Highly Regarded

• Experience within airline catering, food manufacturing, hospitality or food service environments.
• Experience with food sampling, environmental monitoring and microbiological testing.
• Experience using safety management systems.
• Familiarity with ISO 22000 or similar quality management systems.
• Qualification in Occupational Health & Safety.

Why Join Foodfolk?

• Opportunity to build your career across both Quality and Safety functions
• Hands-on role with exposure to food safety, compliance, and WHS
• Work closely with operational teams and influence positive business outcomes
• Supportive and collaborative team environment
• Ongoing learning and professional development opportunities
• Be part of a growing Australian aviation catering business

Diversity & Inclusion

At Foodfolk, we believe our people are our greatest strength. We are proud to be an Equal Opportunity Employer and are committed to creating a diverse, inclusive and respectful workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences and abilities.

If you require reasonable adjustments during the recruitment process, please let us know.

How to Apply

To be considered for this opportunity, please submit:

• Your current resume
• A cover letter (maximum one page) addressing the key selection criteria outlined in this advertisement

Your cover letter should demonstrate your experience and suitability in relation to:

• Quality Assurance, Food Safety, Quality Control or HSEQ experience
• HACCP, GMP and food safety compliance knowledge
• Workplace health and safety experience, including incident investigation and risk management
• Audit, inspection and compliance monitoring experience
• Analytical and problem-solving capability
• Communication, coaching and stakeholder engagement skills
• Ability to work effectively in a fast-paced operational environment

Applications that do not include a cover letter addressing the selection criteria may not be considered.

We are managing this recruitment process internally and kindly request that recruitment agencies refrain from contacting us or submitting candidate resumes.