Quality Assurance Coordinator

Floridia Cheese is a successful family-owned business based in Thomastown for nearly 70 years and proud to be known for our award-winning Italian style cheese. With 100+ employees and a diverse and growing customer base, we are positioned for growth driven by our recognised brands and broad product offering and growing global footprint.

We are seeking an enthusiastic and detail-oriented Quality Assurance Coordinator to join our team at our Thomastown manufacturing facility. This role is ideal for a quality-focused professional who is passionate about food safety, regulatory compliance, and continuous improvement within a fast-paced manufacturing environment.

Responsibilities:

• Ensure compliance with quality, food safety, and regulatory requirements.
• Implement and maintain quality control processes and procedures.
• Conduct routine quality verification activities and sampling programs.
• Support internal and external audits.
• Maintain accurate quality documentation and records.
• Investigate and assist in resolving quality issues and customer complaints.
• Provide training and support on QA, food safety, hygiene, GMP and HACCP requirements.
• Coordinate laboratory sampling, testing, and result review.
• Prepare Certificates of Analysis (COAs) and Certificates of Conformance (COCs) for customers.
• Assist with new product development activities from a quality perspective.
• Contribute to continuous improvement initiatives across the manufacturing site.

Requirements:

• 3+ years of experience in quality assurance or a related field.
• Bachelor’s degree in a relevant field such as quality management, food technology, or similar.
• OHS, HACCP, GMP and ISO Quality Standards.
• Strong knowledge of quality control processes and procedures.
• Experience in conducting audits and inspections.
• Digital competence in Microsoft Office Suite.
• Excellent analytical and problem-solving skills.
• Outstanding organisational and time management abilities.
• Strong written and verbal communication skills.
• Passionate about driving continuous improvement initiatives through implementing strategies.
• Ability to work in a fast-paced environment.
• Ability to work independently and as part of a team.