Senior Coordinator

Five Bridges Ltd • Rockhampton, Queensland 4700, Australia • Full-time
AI Job Summary
  • Substantial experience in complex youth, family or community services casework.
  • Experience managing risk, safeguarding and complex escalations in a frontline service.
  • Experience providing leadership, practice guidance and coaching to frontline practitioners.

Role Type

On-site • Permanent • Full-time • Team Member

Description

Lead a frontline service making a practical difference for young people navigating bail and the youth justice system.

Five Bridges is seeking an experienced Senior Right Turn Coordinator to lead the day-to-day operational coordination of our Right Turn Risk-Response Bail Response Program.

This senior role coordinates referrals, risk triage, case allocation, staff workflow, court and outreach responses, safeguarding and service quality while providing practical guidance to frontline practitioners.

What you’ll be doing

  • Coordinate referrals, intake, risk triage and case allocation.
  • Provide day-to-day workflow direction, practice guidance and case review support.
  • Coordinate complex and higher-risk responses, court coverage and outreach.
  • Maintain oversight of safeguarding, case-file quality, reporting and program performance.
  • Build strong working relationships with Youth Justice and community partners.
  • Coordinate and participate in the rotating after-hours and on-call response.

About You

You’ll bring:

  • Substantial experience in complex youth, family or community services casework.
  • Strong leadership, practice guidance and staff coaching capability.
  • Experience managing risk, safeguarding and complex escalations.
  • Strong stakeholder and interagency coordination skills.
  • A relevant qualification or equivalent substantial practice experience.
  • Queensland driver licence, Blue Card and Police Check, or ability to obtain required clearances.

Why Five Bridges?

At Five Bridges, we’re focused on practical solutions that create meaningful outcomes for people and communities. You’ll join an organisation that values initiative, collaboration and genuine connection, with the opportunity to help shape and deliver an important new program.

We offer:

  • Meaningful work with a direct impact on young people, families and communities.
  • A supportive and collaborative team environment.
  • The opportunity to help establish and shape the Right Turn Program.
  • Ongoing professional development, supervision and reflective practice.
  • Culturally safe, trauma-informed and strengths-based practice.
  • Strong connections across community, cultural and government services.

 

Ready to lead?

If you’re an experienced practitioner ready to lead quality frontline practice, support a developing team and help shape a new service, we’d love to hear from you.