Fireshop Manager – Premium Food Retail & Events

A new concept by Firedoor Group | Surry Hills, Sydney

An exciting opportunity to lead a new retail and events destination from the team behind Firedoor and Gildas.

Firedoor Group is seeking a passionate and commercially minded Fireshop Manager to take ownership of an exciting new venture in Surry Hills.

Fireshop will bring together exceptional produce, quality meats, carefully selected deli products and unique food and beverage offerings in a distinctive retail environment. Beyond its retail operation, the space will host exclusive private dining experiences, workshops, masterclasses, demonstrations and special events.

We are looking for someone who shares our passion for exceptional produce, genuine hospitality and memorable guest experiences, and who is excited by the opportunity to help establish a new concept from the ground up.

The Role

Reporting to the General Manager, you will oversee the day-to-day operations of Fireshop, combining hands-on retail management with the coordination and delivery of events.

Your key responsibilities will include:

• Leading daily retail operations and delivering exceptional customer experiences.
• Developing extensive product knowledge and building relationships with customers, producers and suppliers.
• Driving retail sales through engaging service, product recommendations and thoughtful merchandising.
• Managing purchasing, inventory, stock rotation, cost control and overall shop presentation.
• Coordinating the on-site delivery of private events, workshops, masterclasses and special experiences in collaboration with our dedicated Reservations and Events team.
• Leading, training and supporting a small team to maintain outstanding standards.
• Monitoring commercial performance, identifying opportunities and contributing to the continued development of the business.

About You

You are a natural host with a strong commercial mindset and a genuine appreciation for exceptional food and hospitality.

Ideally, you will bring:

• Previous leadership experience in premium retail, specialty food or hospitality.
• Experience coordinating and delivering events or functions.
• A genuine passion for quality produce, food, wine and the stories behind them.
• Strong sales, organizational and inventory management skills.
• A hands-on leadership style and the confidence to take ownership of daily operations.
• Excellent communication skills and a warm, professional approach to customer service.
• Flexibility to support occasional evening and weekend events.

Why Join Us?

This is more than a traditional retail management position. It is an opportunity to play a key role in launching and shaping a new hospitality concept within Firedoor Group.

You will work alongside a passionate team dedicated to craftsmanship, exceptional ingredients and creating experiences that go beyond the ordinary.

If you thrive in a dynamic environment, enjoy building something new and take pride in delivering excellence, we would love to hear from you.

Location: Surry Hills, Sydney