Learning and Knowledge Manager

Learning and Knowledge Manager

Sydney / Permanent / Hybrid / Full-time (Part-time options will be considered)

Are you passionate about education, community engagement and creating a positive social impact? Join our team as our Learning and Knowledge Manager and play a key role in providing accessible learning opportunities, while building strong partnerships that extend the reach and impact of our services.

About Financial Rights Legal Centre

At Financial Rights Legal Centre (Financial Rights), we are more than just a legal centre. We are a trusted voice for consumers navigating the complexities of financial services, including credit, banking, insurance and debt. Based in Surry Hills, our dedicated team works on the frontlines, providing crucial advice and representation to consumers across Australia. We are actively involved in shaping new laws to protect consumer rights and build a fairer financial future for all. Join us and become an integral part of this vital mission.

The Role

Reporting to the Head of Service Delivery, the Learning and Knowledge Manager will lead the planning, coordination and delivery of community legal education and professional development activities for community members, community organisations, solicitors, financial counsellors, Centre staff and other stakeholders.

Key responsibilities include:

• Developing and facilitating engaging workshops, presentations and training sessions for a range of stakeholders.
• You will identify emerging legal, policy and consumer issues and translate them into accessible educational content.
• Develop, review and maintain educational resources and materials that support the organisation’s strategic priorities.
• Ensuring public-facing resources are accurate, accessible, written in plain language and regularly updated across print, digital and website platforms.
• Build and maintain effective relationships with community organisations, sector partners, government agencies, training providers to maximise the reach and impact of the Centre’s education activities.

For further details on the role please see the job description: https://financialrights.org.au/wp-content/uploads/2026/10/Position-Description-Learning-and-Knowledge-Manager.pdf (copy and paste into your browser)

About you:

We are looking for someone who is:

• Experience in community legal education, adult learning, community development, legal services, financial counselling or the not-for-profit sector.
• An experienced trainer, facilitator or educator with the ability to engage diverse audiences.
• Knowledge of consumer, financial, social justice or community legal issues.
• Experience developing educational materials, training resources and online content.
• Experience evaluating programs and preparing reports.
• Strong writer who can communicate information in clear, plain language
• Highly organised, with excellent project coordination and administration skills
• Skilled at building relationships and collaborating with a broad range of stakeholders
• Comfortable managing multiple priorities while maintaining attention to detail
• Have high ethical standards, be adaptable, flexible and self-motivated

What’s in it for you?

At Financial Rights, we value our team and are committed to providing a rewarding and supportive work environment. The centre offers a dynamic working environment along with a friendly, supportive and purpose-driven team. We know diversity makes a positive difference, and we encourage people from Aboriginal and/or Torres Strait Islander and other diverse backgrounds to apply.

Rewards and Benefits

• The salary range for this role on a full-time basis is $115,000 – $120,000
• Generous Time Off: Enjoy a healthy work-life balance with 4 weeks of annual leave plus an additional 7 gifted leave days per year.
• Flexible Work Arrangements: Benefit from a 7-hour workday and a hybrid working model
• Meaningful Impact: Directly contribute to social justice and make a tangible difference in the lives of those who need it most
• Wellbeing Support: Access our confidential Employee Assistance Program for free counselling services

How to apply

Click apply now and upload your resume and cover letter outlining your suitability to the role.

If you have any questions, please email jobs@financialrights.org.au

Applications close: 5th November 2026