Medical Receptionist

Summary:

Join our healthcare team as a Medical Receptionist in farrell street family practice. You will be the first point of contact for patients, managing appointments and providing administrative support. This role is essential for ensuring a smooth operation within our medical facility. Ideal candidates will have excellent communication skills and a passion for patient care.

Responsibilities:

• Manage patient appointments and scheduling efficiently.
• Provide exceptional customer service to patients and visitors.
• Collaborate with medical staff to ensure seamless patient care.
• Maintain and manage patient records accurately and confidentially.
• Handle incoming calls and respond to patient inquiries.
• Assist with administrative tasks as required to support the medical team.
• Ensure the reception area is organised and welcoming.

Qualifications:

• High School Diploma or Equivalent
• Certificate III in Business Administration/Business (Medical) or Similar Qualification
• Certificate III in Business Administration (Medical)
• Experience managing patient appointments
• Experience collaborating with medical staff
• Experience in managing patient records
• Exceptional customer service skills
• Proficient computer skills including Microsoft Office Suite and Office 365
• Effective multitasking and ability to work in fast-paced environments