Be a part of positive change with estara and join us in creating equal opportunities for inclusion and participation across South Australia. We support those living with all disabilities, enabling their independence and empowering their choice and control. Our in-home and community support model encompasses activities from personal and complex care to daily living, community access, and beyond.
We exist, because you matter.
Your Role
As the Client Contract Officer, you will support the finance team with effective, efficient and high-quality support. This role is responsible for the coordination and administration of the Client Service Agreements and Quotes for both NDIS and other Agencies to contribute to achievement of exceptional client delivery.
Key Responsibilities:
- Assist with notifications of new client NDIS Plans
- Proactively manage and prepare Quotes and Service Agreements for all estara clients both new and existing.
- Liaise with Client Service Coordinators to ensure accurate and timely distribution of Service Agreements.
- Timely follow up of outstanding/unsigned Agreements.
- Establishment of new clients in the CRM
- Assist with reporting
- Ad hoc support as directed by the Client Funding Lead
- Demonstrate high levels of data integrity and attention to detail.
Your benefits
As an employee of estara, you have access to sector-leading benefits that support your lifestyle and wellbeing, including:
- Salary packaging and novated car leasing with Community Business Bureau
- Paid parental leave for permanent employees
- Wellbeing leave
- Compressed hours and flexible working options
- Employee assistance program with Access Programs
- Discounted health insurance with Bupa
- Discounted home and car loan offers with Police Credit Union
- Employer-subsidised Will preparation with Tindall Gask Bentley Lawyers
estara also offers subsidised worker screenings and training opportunities to keep you certified and progressing in your career.
Your capabilities
Essential
- Demonstrated experience in contract preparation and highly proficient in the use of CRM software (Carelink preferred).
- Highly developed interpersonal skills, with a proven ability to communicate with a diverse range of people and maintain a high level of customer service
- Excellent attention to detail
- Problem-solving and time management skills
Desirable
- Experience within the Disability sector
Special Conditions
- Current South Australian full drivers’ licence is essential
- DHS Working with Children Check and NDIS Worker Screening and any relevant Screenings as stipulated by DHS/NDIS with at least 6 months’ validity
- Intrastate travel and work outside of normal business hours as required
Apply or enquire now
To learn more about this role, please feel welcome to make a confidential enquiry to estara’s Chief Finance Officer, Tina Hodder at tina.hodder@estara.com.au
Submit your application (resume and cover letter included) to be considered for this exciting opportunity, apply now to secure your spot by close of business 20 June 2025.
