Asset Operations Engineer

About Diamond Energy, an Energy Bay Brand

At Energy Bay our mission is to design, integrate and operate distributed energy infrastructure that delivers scalable, sustainable outcomes, driving the future of energy transition for partner enterprises and customers.

Established in 2016, Energy Bay offers specialised distributed renewable energy solutions to facilitate enterprise customers and property landlords through the energy transition. Founded on the values of innovation, value creation and social responsibility, Energy Bay is reshaping how energy is delivered across retail, commercial, industrial and mixed‑use precincts.

An exciting opportunity has arisen for an experienced Asset Operations Engineer based in Melbourne. Reporting to the VPP and Control Systems Manager, you’ll own the safe, compliant and commercially optimised operation of our owned and third-party battery storage (BESS), solar PV (utility and C&I), embedded network and metering assets. You’ll also drive availability through maintenance planning, fault analysis and evidence-based upgrade recommendations

Diamond Energy prides itself on providing sustainable energy solutions to our customers. As a growing company with big dreams, we offer an exceptional working environment where you can expand your experience and be part of a meaningful mission to create a greener and cleaner future.

To learn more about Diamond Energy, please visit https://diamondenergy.com.au/

Energy Bay Culture

Energy Bay has a distinctly unique, transparent, and constructive company culture. We are a team focused on maximising the scale and impact we create in the energy transition. We are seeking to build on our existing culture and create a diverse team with wide range of personal and professional experience, with a long-term focus on execution and the highest standards of delivery.

Our Vision: To be Australia’s most trusted partner in integrating distributed energy resources infrastructure and enabling sustainable progress towards the clean energy future.

Our Values: Zero Harm | Enduring Solutions | Customer Driven | Trusted Partner

As the Asset Operations Engineer, you will:

• Oversee the real-time and day-to-day operation of BESS, solar, embedded network and metering assets through internal and external monitoring platforms
• Maximise availability and performance, tracking round-trip efficiency, curtailment, state of health and degradation against contracted and warranty targets
• Monitor dispatch conformance, ramp rates, state of charge (SoC) management and FCAS enablement
• Manage alarms, incidents and the O&M ticketing workflow through to closure, including responding to critical alerts on the after-hours on-call roster
• Lead the onboarding of new assets into operations, including AEMO registration across the relevant categories
• Maintain compliance with the NER, AEMO procedures and connection agreements, and manage incident reporting, AEMO information requests and outage notifications
• Keep a live compliance register and audit trail for each asset
• Monitor AEMC and AEMO market reforms and prepare the fleet ahead of commencement dates
• Own the annual preventative maintenance plan and lead reactive and corrective maintenance with O&M contractors and OEMs
• Act as technical lead during faults and forced outages, diagnosing issues remotely, running root cause analysis and tracking corrective actions to closure
• Define scopes of work, direct field works, review contractor reports and verify that faults are resolved
• Manage warranty claims, spares and maintenance records, and serve as the operations contact for third-party asset owners

You will be successful in the role if you possess:

• Bachelor’s degree in electrical, power systems, renewable energy, mechatronic or a related discipline, plus a current driver’s license
• 3 – 5 years’ experience in NEM asset operations, grid-scale solar or BESS, including C&I solar, embedded networks or metering
• Strong working knowledge of the NEM, NER, AEMO procedures, FCAS markets and registration categories, with technical knowledge of BESS, inverters, solar PV, SCADA and EMS
• Experience managing O&M contracts, OEMs, warranty processes and field contractors, including writing maintenance scopes of work
• Data analysis skills for fault and performance investigation (Excel, Python or SQL)
• Calm and decisive under pressure, with a rigorous approach to compliance and documentation
• Customer-focused and commercially aware, takes ownership through to close-out, and is willing to work outside business hours and on the on-call roster 

You’ll love working here because:

• We believe in responsibility and reward you for taking initiative
• We’re a successful, fast-growing company with an entrepreneurial vibe
• Comprehensive training and mentorship from experienced professionals
• New office location, with stunning panoramic views, close to Burnley train station
• We have a great work culture!

Diamond Energy prides itself on being a diverse and equal employment opportunity employer that welcomes applications from people of all backgrounds and walks of life.