Business Equipment Technician

Murray Bridge, South Australia 5253, Australia • Full-time
AI Job Summary
  • Candidate must be 18 years old.
  • Must hold a current Australian Drivers Licence.
  • Willing to attain a gaming machine repair licence.

Role Type

On-site • Permanent • Full-time • Entry Level

Description

About us:

Murray Computers is part of Emerge IT Solutions. A dynamic and innovative company specialising in Sales, Service and support of all facets of the Information, Communication and Technology industry. We are committed to providing exceptional customer service. Our team is passionate, creative and driven by success as our shared goal.

The Role:

We are looking for a highly motivated and enthusiastic individual to join our field services team. The successful candidate will be trained and supported to become responsible for providing exceptional customer service on equipment installations, repairs and servicing. Equipment such as:

• MFD (photocopier/printers) installations and servicing

• PC/Laptop service and repairs

• Gaming machine service and repairs

• Provide product knowledge and recommendations to customers

• Service desk customer support (as required)

Qualifications:

No qualifications required; we will train you! To succeed the following will help:

o Good written English and basic math skills

o Must be 18 years old and hold a current Australian Drivers Licence

o Excellent communication

o Attention to detail and accuracy

o Basic computer skills

o Be willing to attain gaming machine repair licence

o Collaborate with team members to implement improvement strategies to achieve business objectives

What we offer:

• A supportive and collaborative work environment

• Opportunities for professional growth and development

• Competitive salary

• The chance to be part of a growing company

Company Overview

Emerge IT Solutions – an IT company who are here to help. Australian owned and operated, Emerge ITS was founded in 2007. Offices in Katherine, Darwin, Alice Springs, Tennant Creek and Gove NT, Perth WA and Cairns Qld, we are very aware of the unique challenges faced by businesses operating in remote areas. Understanding what makes a business unique is a priority for us and has seen eMerge ITS build a client base that includes several international customers. This growth has led to the company providing support services across Western Australia, South Australia, Queensland and the Northern Territory as well as in Europe, Japan, Africa, South America and the USA. Our customers represent a variety of industry sectors including medical/health services, education, global mining companies and local government. We offer a complete suite of IT networking services that are both preventative and responsive. eMerge ITS will work to keep your business operating without interruption and focus on minimising lost time and data. Our technicians are highly trained with qualifications from Microsoft, Cisco and VMware to name a few. They keep abreast of technological advancements and thrive on staying ahead of the game. What’s more, it is these technicians that you’ll speak to when you call our Helpdesk, enabling a streamlined efficient process from problem to solution. Our friendly team will help your business with typical day-to-day problems as well as more uncommon technology issues. We understand how important it is that your staff receive priority to repair the tools they need to maintain optimum productivity in your business. Our technicians save time by first attempting to fix an issue remotely, only resorting to a physical visit if necessary.