Learning Support Advisor

Learning Support Advisor

The Education Centre of Australia (ECA) is a leading and diverse education group that operates at the forefront of Australia’s higher education sector with multiple campuses in Sydney, Brisbane and Melbourne. Over the past two decades we have helped tens of thousands of students through English language courses, undergraduate degrees, postgraduate degrees and targeted internships. 

As a growing network of colleges, we are looking for more people to join us in providing high-quality educational experiences and project-based learning opportunities to students from around the world to transform their lives. 

We have an exciting opportunity for a Learning Support Advisor to be part of our team at Victoria University (VU) at our Sydney campus. 

VU has partnered with the Education Centre of Australia since 2007, to deliver courses in Sydney. VU Sydney offers undergraduate and postgraduate courses in the fields of Business, IT and Early Childhood to primarily international students.

As an integral member of the team, you will have a rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with the company and is self-motivated, enthusiastic and proactive who likes to take responsibility. 

Position Summary

The Learning Support Advisor supports student engagement, progression and academic success by providing proactive, student-centred learning assistance under the direction of the Learning Support Coordinator. The position designs, delivers and evaluates learning skills workshops and resources, provides individual and group support, assists students with study planning and assessment preparation, and contributes to early intervention strategies for students at risk. The role also monitors student progress, maintains accurate and confidential records, refers students to appropriate university services, and works collaboratively with academic and professional staff to continuously improve student support outcomes. It is a requirement to understand how universities operate including the application of policies and procedures and a sound appreciation of the international student experience.

Key Responsibilities:

The major responsibilities of this role include but are not limited to:

• Providing high quality academic and learning skills support to students
• Identifying students ‘at-risk’ for early academic intervention
• Implementing strategies for learning skills support according to established and continuous improvement in quality standards
• Providing research skills to students and staff
• Creating and presenting workshops supporting study skills
• Ensuring students are engaged with learning processes and supporting academic staff in the pursuit of excellence in student achievement
• Maintaining records and reporting on students’ academic progress.

As the successful candidate you will ideally have:

• Relevant tertiary qualifications in Education, Teaching, Academic Literacies or a related disciplinary field.
• Demonstrated experience in higher education in a role specifically related to providing learning support and academic literacies development to an international student cohort
• Strong evidence of a commitment to student-centred learning, and experience in the pastoral care of international students
• Outstanding interpersonal, oral and written communication skills, including the ability to interact productively with students and staff from culturally and linguistically diverse backgrounds
• Demonstrated reporting and data compilation skills, preferably with a proficient level in using Microsoft Excel
• Demonstrated ability to plan, develop, promote, facilitate, monitor and evaluate learning programs or events.
• Proven ability to work effectively in a team environment
• Library support and research skills will be highly desirable.

Candidates with TESOL will be highly regarded.

In return we will offer you:  

• A supportive team environment 
• Energetic culture that inspires and supports excellence 
• Work/life balance 
• Professional development 
• Expanding network of contacts

EEO Statement 

At ECA, we champion our organisational values which includes ‘Celebrate diversity and inclusion’, thus we strive to be a place of growth where everyone can continually thrive. 

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People, people living with a disability, women, people who identify as LGBTIQA+, and people from culturally and linguistically diverse backgrounds. 

This position is open to all Australian Citizens, Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia. 

ECA is an equal opportunity employer. Candidates must have full working rights to be employed within Australia for a reasonable period of time.

How to apply

If you feel you meet the above requirements, please send your resume and statement addressing the selection criteria to khaled.kourouche@vu.edu.au. Due to the expected high volume of responses only short-listed candidates will be contacted. 

For further information or to gain an insight into our team, please contact Dr Khaled Kourouche, 02 8325 3274.

Thank you for your interest in the position with ECA!