SDR Manager

Ecommerce Equation is a fast-growing education and training platform built for ambitious ecommerce brands. We give our members the strategies, tools, and operational frameworks they need to scale profitably online. We’re a team that’s obsessed with our members, committed to delivering results, and serious about maintaining a high-output, good-vibes culture. Collaboration, transparency, and a relentless focus on what works. That’s how we do business.

Who We Are (And Why You’ll Want In)

Founded by Jay Wright, Ecommerce Equation is the growth engine behind some of Australia’s and the US’s most ambitious online brands. We’re not here to hand out fluff. We’re here to help brands grow profitably, sustainably, and smart.

Behind every great coaching call is a great setter. Our LiftOff setting teams in Australia and the US make sure every qualified founder reaches the right closer, ready for their call. We’re looking for the leader who turns that into a high-performing, repeatable engine.

If you want in on something exciting, fast-paced, and full of momentum, this is your sign.

What you’ll do

• Lead our LiftOff setting teams across Australia and the US day to day, making sure daily booked call targets are met.
• Own the setter playbook, call cadence, routing and qualification rules, schedules, and SOPs.
• Coach every week through stand-ups, 1:1s, role-plays, and call reviews across phone and DM, using recorded calls and async feedback to bridge the time zones.
• Hold the team to its targets and address underperformance quickly.
• Build and maintain the activity models and capacity plans (leads, dials, conversations, and sets) needed to hit booked call targets.
• Own show rate through confirmations, reminders, and no-show recovery.
• Make HubSpot the source of truth for setting, build the dashboards, and use the numbers to coach.
• Run sales training, onboarding materials, hiring, and campaign design and execution.
• Hire with the Head of Sales, ramp new setters, and develop senior setters into closers or team leads.
• Work with closers on set quality, marketing on lead flow, and operations on tools and process.
• Report setting numbers weekly to the Head of Sales.
• Step into a live setting call or DM conversation when the team needs it.

Who you are

• 3+ years leading appointment setters or SDRs day to day (not closers or BDMs), on a team selling a high-ticket coaching, education, or mentoring offer.
• You’re an operator first. You’ve built the playbooks, activity models, and reporting that run a team, and you build your own HubSpot reports, dashboards, and sequences.
• A coaching-first approach, with call reviews, role-plays, and 1:1s as a regular part of your week.
• A track record of measurable results and career progression, with stable tenure in recent roles.
• A growth mindset and no ego. You remove blockers, build trust, and never micromanage.
• Someone who excels in every role, with clear examples of excellence.
• Native-level English, and you’re based on the US West Coast with US work authorization.
• You thrive in a remote, fast-paced environment and are comfortable joining calls with our Australian team and Head of Sales, up to 1 PM Sydney time.

Why Join Ecommerce Equation?

• Work alongside some of the best ecommerce growth minds in the game.
• Access to cutting-edge strategies, data, and tools to keep you ahead of the curve.
• Competitive compensation, fully remote, and a culture that rewards results.

Salary: The salary range for this position is $110,000 – $150,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

If you know your way around leading high-performance setting teams and want to help brands scale beyond 7-figures, apply now. If you have any questions, please reach out to us via careers@ecommerceequation.com.au.