Administration Assistant (Client Services)

WHO WE ARE?

Drug Awareness Rehabilitation and Management (Drug ARM) is a not-for-profit organisation committed to reducing harms associated with alcohol and other drug use. Drug ARM has been a specialist provider of alcohol and other drug services since 1980 and currently operates throughout Queensland and parts of New South Wales.

Our vision of flourishing peoples and communities living free from the harms of alcohol and other drugs is achieved through our commitment to delivering the highest standard of awareness, rehabilitation and management solutions.

ROLE DETAILS

• This is a part-time role, working 45.6 hours per fortnight (6 days per fortnight).
• This position is based at our National Office in Annerley.
• Flexible working days and hours, with the ability to accommodate school drop-off and pick-up schedules.
• The successful applicant will be required to obtain or hold a current Blue Card prior to commencing employment.

POSITION OVERVIEW

The Administration Assistant will assist in a broad range of administrative activities and responsibilities of the organisation.The position will be required to work independently within a small team and play a vital role in the coordination and collaboration between the Client Services Team and Support Services Team.

The Administration Assistant will be an active participant in operational support that allows the Client Services Team to deliver programs in a compliant and efficient manner. The position will have interface with staff and volunteers and must be comfortable in this dynamic work environment.

RESPONSIBILITIES

• Provide administrative support to managers and teams to ensure efficient day-to-day operations.
• Prepare, format, and distribute correspondence, reports, presentations, and other documents.
• Prepare meeting agendas, take minutes, and distribute action items.
• Assist with data entry and maintain accurate organisational records.
• In collaboration with HR Team, support onboarding/induction and administrative requirements for new employees.
• Support maintaining employee compliance records (criminal history, licenses, conflicts of interest etc.).
• Support managers in following up administrative queries with their team (timesheet, rosters etc.).
• Reception backfill as required.
• Coordinate travel arrangements, accommodation bookings, and itineraries when required.
• Contribute to continuous improvement of administrative processes and systems.
• Provide general support across departments and undertake other administrative duties as directed.

Experience:

• Two (2) years or more years of administrative experience.
• Any equivalent combination of education and experience determined to be acceptable.

How to apply for this job

• Complete Selection Criteria
• Cover Letter
• Resume

For further questions or queries relating to the role, please email People@drugarm.com.au