Transport Admin – Remote

Summary:

The Transport Admin plays a vital role in ensuring the smooth operation of logistics and supply chain processes within our organisation. Based in Manila, this position is essential for maintaining high levels of customer satisfaction and efficient transport management. The successful candidate will be responsible for coordinating transport activities, managing delivery and collection booking time slots, completing accurate data entry, managing customer inquiries, and supporting the overall logistics operations, contributing to the company’s success in the competitive logistics industry.

Responsibilities:

• Manage customer inquiries and provide timely responses to ensure high levels of customer satisfaction.
• Coordinate transport schedules and liaise with drivers to ensure timely deliveries.
• Manage and coordinate delivery and collection booking time slots with customers and relevant sites.
• Complete accurate and timely data entry of transport bookings, delivery details and customer information.
• Maintain accurate records of transport activities and customer interactions.
• Assist in the preparation of transport documentation and reports.
• Collaborate with other departments to optimise logistics processes and resolve any issues.
• Monitor and track shipments to ensure compliance with delivery schedules.
• Update booking details and time slots as required, communicating any changes to relevant stakeholders.
• Support the administration of transport contracts and agreements.

Qualifications:

• Associate degree in Business Administration, Logistics, or a related field.
• Proven experience in customer service or administrative roles, preferably in the logistics or supply chain industry.
• Strong organisational skills and attention to detail.
• Strong data entry skills with a high level of accuracy.
• Ability to manage multiple bookings, time slots and administrative tasks efficiently.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and logistics management software.
• Ability to work effectively in a team and independently.
• Problem-solving skills and a proactive approach to tasks.