Website and Digital Content Officer

Website and Digital Content Officer

Full time or part time considered | Hybrid Working | Surrey Hills, Melbourne

Help improve the health and wellbeing of Australians through great digital experiences

At Continence Health Australia, we’re working towards a future where everyone affected by bladder and bowel health issues has access to trusted information, support and care. Our purpose is simple: improving continence health for people of all ages in Australia.

We’re looking for a Digital Content Officer to take ownership of our websites and digital content experience. You’ll play a key role in ensuring our digital content is accurate, engaging, accessible and easy to find, helping consumers, health professionals and stakeholders access the information they need when they need it most.

Why join us?

At Continence Health Australia, you’ll be part of a dedicated and supportive team committed to improving health outcomes for Australians.

We offer:

• Flexible hybrid working arrangements in a full time or part-time role (3-5 days per week).
• The opportunity to shape and improve a nationally recognised health information platform.
• A collaborative, values-driven culture built on accountability, collaboration, inclusiveness, integrity and respect.
• Meaningful work that makes a real difference to the lives of people across Australia.

About the role

Reporting to the Marketing and Communications Lead, you’ll be part of an awesome team and you will:

• Manage and maintain website content using WordPress and ensure content is current, accessible and aligned with organisational priorities.
• Plan, write, edit and publish content that meets user needs and supports organisational objectives.
• Optimise content for search, usability, engagement and conversion.
• Monitor website performance using GA4 and other analytics tools, turning insights into practical improvements.
• Lead content governance activities, audits and quality assurance processes.
• Partner with subject matter experts across the organisation to develop high-quality digital content.
• Work with external digital partners and our WordPress support provider to deliver enhancements and continuous improvement initiatives.
• Support digital projects that improve user experience and strengthen our online presence.

About you

You’re a confident digital content professional who enjoys balancing strategic thinking with hands-on delivery.

You’ll bring:

• Three to five years’ experience in managing websites and content within WordPress or similar enterprise CMS platforms.
• Excellent writing, editing and proofreading skills.
• Strong knowledge of content design, content governance and digital best practice.
• Understanding of accessibility standards (WCAG) and user experience principles.
• Knowledge of SEO and content optimisation techniques.
• Experience using Google Analytics, Google Search Console, Google Tag Manager or similar reporting tools.
• Strong stakeholder engagement skills and the ability to work collaboratively across multiple teams.
• Excellent organisational skills and the ability to manage competing priorities.

  Highly regarded:

• Experience in the not-for-profit, healthcare, government, education or membership sectors will be highly regarded.
• Knowledge of HTML, CSS and project management practices will also be an advantage.

Apply now

If you’re passionate about creating exceptional digital experiences, using data to drive improvement, and helping Australians access trusted health information, we’d love to hear from you.