Learning and Development Administrator – Remote

Shape capability and learning experiences that empower people to do their best work

Are you an experienced administrator who enjoys coordinating learning programs, managing systems, and helping others succeed through effective training and development?

At CoAct, we’re a purpose-driven, not-for-profit organisation committed to creating opportunities and changing lives through employment services and community activation. We’re continuing to invest in our people and learning capability and are looking for a Learning and Development Administrator to support the delivery of high-quality learning experiences across CoAct and our service partner network.

This role offers the opportunity to work across a variety of learning initiatives, support learning systems and training programs and collaborate with stakeholders to create positive learning experiences.

About the Role

As our Learning and Development Administrator, you’ll play a key role in supporting learning and capability development across CoAct and our service partner network. Working closely with the Learning and Development team, you’ll coordinate training programs, support learners and stakeholders, maintain learning platforms, and provide reporting that helps drive participation, compliance and continuous improvement.

This is a diverse role where you’ll support learning programs, systems and stakeholders, helping to create seamless learning experiences and build the capability of our people across CoAct and our service partner network.

Skills and Experience

• Strong organisational skills with the ability to coordinate multiple priorities and meet deadlines
• Proficiency in Learning Management Systems (LMS) and digital learning platforms
• Excellent stakeholder engagement, customer service and communication skills
• Strong reporting, data management and administrative capabilities with a high level of accuracy and attention to detail
• Ability to identify and implement process improvements that enhance learning experiences and outcomes
• Strong problem-solving skills and a proactive, solutions-focused approach
• Experience with Docebo or a similar LMS will be highly regarded
• Experience within employment services, community services or the not-for-profit sector will be advantageous

What’s on Offer

• Full-time permanent opportunity
• Flexible and remote working arrangements  
• Salary packaging available up to $15,900 per annum (tax‑saving benefit) 
• Additional wellbeing leave (13 extra days per year) 
• Home office setup allowance to help you create a productive workspace
• Health and wellbeing allowance to support your physical and mental wellbeing
• Access to corporate health insurance discounts through CoAct’s provider arrangements
• The opportunity to contribute to meaningful work that positively impacts communities across Australia

CoAct is a not-for-profit organisation dedicated to empowering everyday Australians through employment services and community programs. We’re proud to be recognised as an Employer of Choice in The Australian Business Awards (2019, 2021 and 2024), an Inclusive Employer by Diversity Council Australia (2024/2025 and 2025/2026), and a Disability Confident Recruiter, demonstrating our commitment to creating inclusive and accessible workplaces for all. Learn more about the Disability Confident Recruiter initiative on https://australiandisabilitynetwork.org.au. 

Why Join CoAct?

At CoAct, you’ll join a purpose-driven organisation that continues to grow, evolve and create meaningful impact across communities throughout Australia. 

We are passionate about empowering everyday Australians through employment services and community activation programs, while fostering an inclusive, supportive and forward-thinking culture where our people are encouraged to thrive, grow and make a genuine difference. 

The CoAct Way 

The CoAct Way represents who we are, how we work and what we strive to achieve together. It guides the way we support one another, work with our partners and deliver outcomes for our communities. 

• We are purpose-driven – we are united by a shared commitment to creating positive impact.  
• We collaborate – we value teamwork and believe we achieve more when we work together.  
• We think boldly – we embrace curiosity, innovation and new ways of thinking.  
• We are good humans – we lead with kindness, inclusion, respect and integrity.  
• We make it happen – we take ownership and deliver outcomes that matter.  

These values are embedded in everything we do and help create a workplace where people feel connected, supported and empowered to succeed. 

Your Next Steps

Thank you for your interest in this opportunity with CoAct. Keep in mind when applying it’s not just about what you know, but the unique value you can bring to CoAct and our team! To apply, we kindly request that you submit your resume and cover letter via the “Apply Now” button. 

At CoAct, diversity and inclusion are at our core. We welcome applicants of all backgrounds, including race, religion, gender identity, sexual orientation, disability, and age. If you are interested, we want to hear from you. We are proud to be a disability-friendly company! 

If you have any questions about the position or the application process, or if you require an adjustment to be made during the recruitment process (including alternate formats), please do not hesitate to contact our Recruitment team at recruitment@coact.org.au. 

If you require any adjustments during the recruitment process (including receiving information in an alternative format), please contact our recruitment team on 07 3084 4589. Please note that this number is for adjustment requests only. For all other enquiries, please contact us via email. 

All applicants may undergo a criminal history verification, along with other required checks, including but not limited to the NDIS screening clearance and Working with Children Check, during the recruitment process.