Customer Service Co-ordinator – Chorus Kitchen

Customer Service Coordinator – Chorus Kitchen

Make every conversation count. Help us deliver more than just a meal.

Part-Time | Fixed Term | Monday to Friday, 8.00am–2.30pm

Love helping people? Enjoy keeping things organised and being part of a team that makes a real difference? We’d love to hear from you!

At Chorus Kitchen, our meals service is about more than delivering food — it’s about supporting people in our community and helping them stay connected, independent and cared for.

We’re looking for a friendly, organised and enthusiastic Customer Service Coordinator to join our passionate and supportive Meals team on a temporary part-time basis.

You’ll be a key part of our day-to-day operations, helping customers, families, volunteers and colleagues while ensuring meal orders and deliveries run smoothly. If you enjoy connecting with people, solving problems and making someone’s day a little easier, this could be the perfect opportunity for you!

Why join us?

• Make a meaningful difference – play an important role in supporting people in your community.
• Be part of a great team – work alongside passionate, collaborative people who care about what they do.
• Enjoy work-life balance – weekday hours, Monday to Friday, 8.00am–2.30pm.
• Make the most of your salary – access attractive salary packaging options, including up to $15,900 per year tax-free, plus an additional $2,650 for Meals and Entertainment, subject to eligibility.

What will you be doing?

No two days are quite the same! You’ll help keep our meals service running smoothly by:

• Providing friendly, professional and compassionate customer service.
• Responding to customer enquiries and helping resolve questions or concerns.
• Processing meal orders and payments and keeping customer records accurate and up to date.
• Coordinating and supporting volunteer meal delivery rosters.
• Working closely with customers, families, volunteers and internal teams to ensure meals are organised and delivered efficiently.
• Pitching in wherever needed and supporting your teammates to deliver the best possible service.

What will you bring?

You’re someone who enjoys helping others, stays calm when things get busy and takes pride in getting the details right.

You’ll ideally bring:

• A genuine passion for customer service and helping people.
• Strong organisational skills and the ability to manage competing priorities.
• Clear, confident written and verbal communication skills.
• Good computer skills, including Microsoft Office and database systems.
• Excellent attention to detail and accurate data entry skills.
• A positive, flexible and team-focused attitude.

Essential requirements

To be considered for this role, you’ll need:

• A current, unrestricted Australian Driver’s Licence.
• A current First Aid Certificate issued within the last 12 months, or a willingness to obtain one.
• A current NDIS Worker Screening Check, or a willingness to obtain one.

Ready to make a difference?

If you’re a people person who loves helping things run smoothly and wants to be part of a team with a purpose, we’d love to hear from you!

Apply now and become part of a team that helps make a difference, one meal at a time.