Baristas/ Retail Assistants

Caffè Ducale, part of DC Specialty Coffee Roasters by Industry Beans, is a premium Melbourne-owned and operated coffee brand. We bring together traditional Italian coffee flavours with the knowledge, sourcing, roasting and craftsmanship of Melbourne’s specialty coffee scene.

In August 2026, Caffè Ducale opened its second espresso bar at Westfield Southland. Combining high-volume dine-in and takeaway coffee with freshly roasted retail coffee, our espresso bar brings together state-of-the-art coffee equipment and distinctive Italian-inspired architecture and design.

We’re looking for a passionate Retail Sales Assistant with Barista skills to join our Southland team. This is a great opportunity for someone who loves coffee, enjoys connecting with customers and is confident making quality coffee while helping customers explore our range of freshly roasted beans and coffee products.

You’ll play an important role in creating a welcoming and engaging customer experience, delivering great service across both our retail and espresso bar offerings.

This Position Offers:

• A brand-new Espresso Bar with state of the art equipment
• Induction, training and development for all new team members
• Support from an experienced Café Manager and Coffee Roasters
• We are looking for 8 – 12 hours across two to three days, and can increase to 15 – 20 hours.

You will be perfect for this role if you have:

• A genuine passion for specialty coffee and hospitality
• Previous barista experience and confidence making quality coffee
• An understanding of espresso preparation, dialling in, milk texturing and latte art
• Experience in retail, customer service and point-of-sale systems
• A strong interest in helping customers choose coffee beans, brewing equipment and products for making great coffee at home
• Excellent communication and interpersonal skills
• A positive, professional and customer-focused attitude
• The ability to work in a fast-paced environment while maintaining attention to detail
• Availability to work a minimum of three days per week, including weekends

Our Culture & Employee Benefits

Caffe Ducale is committed to an inclusive, healthy, skilled and dedicated workplace. As a Team Member at Caffe Ducale, you can enjoy a wide range of benefits including:

• Generous benefits and discounts
• Up to $300 of Health and Wellness allowance
• Training and development with growth opportunities
• Inclusive and supportive culture

Please hit apply and submit a resume and cover letter.