Print Field Engineer

Cowandilla, South Australia 5033, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Who We Are – Boileau Business Technology:

Boileau Business Technology has been a trusted South Australian icon for 35years. We create tailored end-to-end managed services in IT, telecommunications, digital signage, digital visitor management, and print that makes business thrive. Boileau started as a copier dealership in 1989 and incorporated telecommunication services shortly after.

About the Position

Boileau is offering an exciting opportunity to join our dynamic team as a Field Engineer, specializing in providing comprehensive support for our customers’ printer hardware and software. The role encompasses various responsibilities:

• Servicing and repairing multi-function copiers, printers, and other digital products both in-house and in the field.

• Electrical and Mechanical troubleshooting, diagnosing, and fault finding.

• Refurbishing used equipment for resale.

• Supporting and advising customers through remote support.

• Assisting with stock and equipment management and movements.

About You

We are seeking individuals who are passionate about their work, value high-quality service, and recognize the significance of fostering strong customer relationships. Key qualifications for this role include:

• Previous experience encompassing all aspects of photocopier and printer servicing.

• Comprehensive knowledge of digital copying technology, networking technologies, and a robust mechanical aptitude.

• Excellent computer skills and outstanding organizational abilities.

• A willingness to learn and the capability to work autonomously or collaboratively within a team.

If you are ready to contribute to Boileau’s commitment to excellence and are passionate about providing top-tier service in the field of technology, we invite you to apply for the Field Engineer position. Join us in making a meaningful impact on South Australian businesses through innovative solutions and unparalleled support.

The position is office based and working hours are Monday to Friday 08h30 to 17h00.

How to Apply:

If you are ready to take on a challenging role that combines technical expertise with excellent customer engagement skills, please submit your resume and a cover letter outlining your relevant experience. We look forward to welcoming you to our team!

Company Overview

Boileau Business Technology has been a trusted South Australian icon for 35 years. We create tailored end-to-end managed services in IT, telecommunications, digital signage, digital visitor management, and print that makes business thrive. Boileau started as a copier dealership in 1989 and incorporated telecommunication services shortly after. We’ve continued to expand on the IT products and services we provided and now we continuously exceed our clients’ expectations across the spectrum of business technology.