About ASI Solutions

ASI Solutions is an Australian-owned technology partner focused on making lives easier through agile, reliable technology at scale. For over 40 years, ASI has supported education, government, and commercial organisations as technology environments have grown more complex and more critical to performance. Our approach is practical and outcomes led. We take the time to understand what matters to each organisation before designing and delivering right-sized, de-risked solutions across managed services, cloud, security, data and AI, and digital skills. With national capability and local delivery teams, ASI helps customers move forward with clarity and confidence.

What you’ll be working on

We have a permanent, full-time opportunity within our Finance team for a Billing Administrator, based in either our Sydney or Melbourne office, reporting to the Services Administration Team Leader. This is a billing and finance function – you’ll work closely with our services teams, but the role sits firmly within Finance.

Your day-to-day will include:

• Reviewing technician time entries in our Professional Services Automation (PSA) system to confirm they meet internal billing criteria
• Completing the monthly billing cycle for all work delivered, ensuring it’s captured accurately in our ERP system
• Setting up new customers in our PSA/ERP systems, making sure signed contract details are correctly captured for billing
• Supporting ad hoc admin tasks, including reporting and reconciliations

A bit about you

You bring a methodical, detail-focused approach to billing and administration, paired with the interpersonal skills to work confidently across Finance and Services teams. You stay calm under pressure, communicate clearly, and take pride in getting the details right the first time.

Essential criteria

• Strong bookkeeping and admin skills, ideally gained in a client billing environment
• Experience with ERP and Professional Services Automation software (NetSuite/Autotask highly regarded)
• Excellent MS Office skills (Office 365 preferred)
• Strong written and verbal communication skills
• A customer-service mindset
• Flexibility and the ability to work under pressure to meet deadlines
• A self-motivated, proactive approach to daily tasks
• Strong time management and prioritisation skills

Desirable criteria

• Experience working in an IT or technology services business
• Exposure to contract review or interpretation for billing purposes
• Experience with reporting and account reconciliations
• Comfort collaborating with technical or services-delivery teams

Work environment

This is a hybrid role – you’ll be based in either our Sydney or Melbourne office, combined with work from home as agreed with your manager.

Why work with us?

• Birthday Leave – Celebrate your special day with a paid day off.
• Monthly Team Lunches – Connect, unwind, and enjoy great food with your colleagues.
• Tech Product Discounts – Access exclusive savings on a wide range of technology products.
• Paid Parental Leave – Support for growing families with dedicated leave options.
• Flexible Working Arrangements – Balance work and life with hybrid options and flexibility.
• Learning & Development Opportunities – Grow your skills through training, certifications, and career progression pathways.
• Competitive Salaries – Be rewarded with remuneration that reflects your experience and contribution.
• Diversity & Inclusion Committees – Be part of creating a workplace where everyone feels valued, supported, and included.
• Engagement Activities All Year Round – Enjoy social events, wellbeing initiatives, and team-building activities that strengthen our community.
• Supportive, Community-Driven Culture – We’re not just a team — we’re a connected, people-focused community making a meaningful impact.