Practice Manager

Hampton Park Dental is looking for a Practice Manager to lead our team, working full-time over 4 or 5 days per week.

Start date: Asap

About the role:

• Greeting and assisting patients in a warm and professional manner.
• Managing the appointment schedule for up to 5 chairs efficiently.
• Handling patient inquiries via phone, email or in person.
• Co-ordinating patient check-in and check-outs, processing payments with HICAPS, Eftpos, Cash and PRODA.
• Maintaining patient records and ensuring they are up to date and accurate.
• Monitor financial performance, budgets, and reporting to identify opportunities for improvement
• Coordinate maintenance, stock control, and supplier relationships
• Handling administration tasks and managing reception area.
• Provide support to staff and staff scheduling.

The successful candidate will possess the following attributes:

• Experience in all front office duties including but not limited to; making appointments, accounts, patient liaison, emails, scanning, word processing etc.
• Experience with D4W software would be beneficial (however training can be provided)
• Previous experience as a Dental assistant is preferred
• Provide top quality patient care
• Display high attention to detail
• Always maintain patient and practice confidentiality
• An outstanding knowledge and understanding of infection control
• Reliable and punctual, with a strong work ethic
• Be a team player, well presented and take pride in your work
• Excellent communication and people skills with attention to detail
• Willingness to take direction, learn new skills and techniques and contribute back to the team
• Positive and friendly personality
• Show initiative and flexibility

What We Offer

• Competitive salary and performance-based incentives
• Supportive and collaborative workplace culture
• Ongoing professional development and training opportunities
• Employee Assistance Program
• Opportunity to make a genuine impact within a growing dental organisation

If you’re a driven Practice Manager looking to lead a dedicated team and make a difference in a busy, community-focused dental clinic, we’d love to hear from you. Please APPLY NOW with your cover letter outlining your suitability for the role and resume.

Overseas trained dentists need not apply.