Clinical Information System (CIS) Support Advisor

About AMSANT

AMSANT is the peak body for Aboriginal community-controlled health services in the Northern Territory and advocates for equity in health, focusing on supporting the provision of high quality comprehensive primary health care services for Aboriginal communities.

Benefits

• Salary packaging up to $15,899.94 pa.
• Employer superannuation contribution.
• Six weeks annual leave plus 17.5% leave loading
• Personal/carers leave up to 15 days per year.
• 10 days per year study leave can be negotiated.
• Professional development opportunities up to $3,000 per year.
• 10 days ceremonial leave.
• Access to a free employee assistance program.
• Ex gratia leave of three paid days during the Christmas shutdown period (excl. casuals)

About the role

Contract duration: Ongoing, dependent on funding

Contract type: Full-time, 38 hours per week

Work hours: Monday – Friday, 08:00am – 04:30pm

Location: Darwin

Salary: $129,249.66 – $145,001.05 p.a. plus superannuation

Role description

Working under the direction of the Health Systems Manager, provide specialist clinical information system (CIS) advice and support to Northern Territory Aboriginal Community Controlled Health Services. The position supports effective CIS use, accurate clinical recording and reporting, improved data integrity, and the use of digital health systems to strengthen clinical practice and service delivery.

Responsibilities:

1. Provide specialist advice, information, and leadership to AMSANT member services and other ACCHS on CIS and digital health initiatives and how they affect best practice in a PHC setting.
2. Facilitate effective CIS usage for NT ACCHS through the provision of assistance, advice, and information.
3. Work with ACCHSs/Members and CIS vendors to provide advice to modify the CIS programs so that they are functional tools adapted to local needs, best clinical practice in a PHC setting, and enhanced MBS item uptake and claiming.
4. Provide advice and support for ACCHSs in generating health data for the NT Aboriginal Health Key Performance Indicators, the national KPIs and other CQI programs.
5. Participate in the AMSANT CIS network including contributing to newsletters, regular network emails and updating of content on the website as needed.
6. On behalf of AMSANT liaise with relevant government agencies at local, State/Territory and Commonwealth levels on CIS and Digital Health related issues.
7. Membership in relevant Committees or Working groups as required
8. Work closely with other relevant AMSANT work units, especially CQI and the Public Health unit and be an active member of the AMSANT Public Health Advisory Group
9. Attend AMSANT staff and program meetings as required.
10. Other duties as directed.

Selection Criteria (qualifications and attributes)

Essential

1. Current AHPRA registration
2. Relevant experience with and understanding of Communicare and other CIS applications as a clinician or CIS Administrator
3. Demonstrated ability and experience in delivering support in a manner that is understood by people of various education and literacy levels by phone or Internet.
4. Excellent verbal and written communication skills for dealing with a variety of stakeholders including ACCHS staff and management and government agencies.
5. Sound computer literacy and previous experience in using basic Microsoft Office programs
6. Highly developed administration and organisational skills; proven ability to meet deadlines and perform under pressure.
7. Proven ability to work as part of a team or independently as required.
8. Strong understanding of the issues affecting the health and wellbeing of Aboriginal and Torres Strait Islander peoples in contemporary Australia.
9. Demonstrated understanding of Aboriginal culture and politics including an ability to take direction from Aboriginal management and to work co-operatively in a cross-cultural environment.

Desirable

1. Experience working in an Aboriginal controlled organisation.
2. Strong awareness of government Digital Health initiatives and private sector ICT advances

How to apply

Your application should consist of a resume and cover letter addressing the above selection criteria. Please address your cover letter to the Hiring Manager detailing why you wish to work at AMSANT, and the attributes, skills and experience you would bring to the role.

If you have any queries or would like any additional information about this role, please contact the HR team at HR@amsant.org.au.

Applications closing on: – Tuesday, 08th December 2026.

Applications will be reviewed upon receipt.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.