- Experience scheduling and managing appointments for field technicians.
- Experience providing exceptional customer service to clients and their customers.
- Experience preparing and submitting job costings.
Role Type
Description
Xtreme Clean Sanitisation & Restoration has rapidly grown into one of the largest and most trusted restoration providers in the country. With continued national expansion, we’re looking for a Scheduling Coordinator to join our team.
This role is ideal for someone who enjoys a mix of customer service and administration, thrives in a fast‑paced environment, and is confident supporting both clients and internal teams. If you’re organised, adaptable, and ready to contribute to a high‑performing team, we’d love to hear from you.
About the Role
As a Scheduling Coordinator, you will play a key role in ensuring smooth operations across our restoration projects. Your responsibilities will include:
- Providing exceptional customer service to clients and their customers.
- Scheduling and managing technician appointments.
- Communicating effectively with restoration technicians.
- Reviewing technician reports and submitting them to clients.
- Completing a range of administrative tasks to support the team.
- Preparing and submitting job costings.
- Building and maintaining strong relationships with customers, clients, and contractors.
- Supporting the coordination of insurance‑related restoration work.
What We’re Looking For
- Administration or Scheduling experience is highly desirable.
- Strong computer skills, including Microsoft Office and system‑based applications.
- Excellent written and verbal communication skills.
- High attention to detail and strong organisational skills.
- A positive, team‑focused attitude with the ability to adapt to process changes.
- A proactive mindset and the drive to excel in a KPI‑driven environment.
What Xtreme Clean can offer
- A supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.
- A competitive remuneration package based on your experience level.
- Access to our Employee Assistance Program.
- A Referral program that awards you with $2000 for referring a successful candidate, so you can be rewarded for supporting your team’s growth.
- A seamless induction, professional development and learning opportunities.
- Modern office facilities and resources.
Xtreme Clean is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note: Only short-listed applicants will be contacted.
If this sounds like the role for you, apply now!
