Billing Specialist

Bowen Hills, Queensland 4006, Australia • Full-time
AI Job Summary
  • Minimum 1 year's experience in a billing, administration, or accounts role.
  • Experience preparing and issuing accurate utility bills in a timely manner.
  • Proficient in Microsoft Office (especially Excel) and billing software systems.

Role Type

Contract • Full-time • Associate

Description

Looking for a role where your attention to detail and organisation skills makes a real impact? Join our energetic and friendly team as our Billing Specialist – where your work is valued and your growth is supported.

About Us

Altogether is a sustainable multi-utility providing drinking water, recycled water and wastewater services, embedded energy networks and hot water systems to communities including greenfield and urban infill communities. In total, Altogether is providing utility services to over 400 communities and ultimately 100,000 customers by 2025.

Our people drive our mission of creating next-generation utilities that enable self-sufficient community by exceeding the expectations of our customers through sustainable innovation, leadership and smart-thinking.

Altogether works with strata managers, bodies corporate and developers to design and manage embedded energy networks on behalf of communities.

Embedded energy networks provide the same benefits as traditional networks, with improved purchasing power and power management capabilities.

Altogether’s embedded energy networks help communities and individuals save money and avoid risk by providing peace of mind at affordable prices.

This is a 12 months fixed term contract.

Core responsibilities

  • Prepare and issue accurate utility bills (water, electricity, gas, etc.) in a timely manner.
  • Maintain and update customer account records.
  • Investigate and resolve billing discrepancies and customer inquiries.
  • Liaise with meter readers and field teams for accurate data reporting.
  • Ensure compliance with all relevant billing policies and regulations.

What will you bring to the role?

  • Strong attention to detail and time management.
  • Experience in a billing/admin/account’s role (1+ years preferred).
  • Excellent communication and problem-solving skills.
  • Proficiency in Microsoft Office (especially Excel) and billing software systems.
  • A team player with a positive, can-do attitude.

Why join us at Altogether/Benefits?

  • Be part of Australia’s renewable energy transition
  • Competitive salary and benefits package
  • Earn monthly employee incentives
  • No weekend work
  • Hybrid working arrangements
  • Our offices offers a modern end of trip facilities, bike storage and more
  • Provided drinks and snacks such as coffee, fruits, biscuits and lollies in the
  • Development and growth opportunities
  • Family & Wellbeing initiatives e.g., Access EAP program, additional wellbeing day off
  • Provided drinks and snacks such as coffee, fruits, biscuits, lollies and team lunches
  • Frequent team engagement events, values awards nights and annual Company Christmas Party.

Interested? Apply Now!

Please submit your application as soon as possible as we will be reviewing applications as they come in and may therefore close the ad without notice.

You can learn more about Altogether Group by visiting https://altogethergroup.com.au/home-business/

All offers of employment are subject to satisfactory pre-employment checks including references, health assessment which includes a drug and alcohol screening, and police check.

Altogether Group Pty Ltd is an equal opportunities employer and prohibits discrimination and harassment of any kind. All employment decisions at Altogether are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Altogether will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.

Company Overview

Are you a forward-thinker? Are you passionate about creating a brighter future for all? Are you full of ideas on how to better utilise power, water and data? If so, Altogether could just be the place for you. Working alongside developers and body corporates you have the opportunity to play an influential role in delivering ethical, sustainable solutions for communities and their residents – making positive change with real impact. So what’s it like working at Altogether? Here, we take a refreshing and diverse approach to culture. We understand the power of brilliant ideas. It’s what drives us. By prioritising collaboration and championing forethought, together we can solve some of the planet’s most pressing issues. We’re looking for pioneers and creators, people who are eager to make a difference. It’s not about former glories or fancy CV’s. If you’re a good human being and brimming with potential we will provide you with an opportunity. One where you’re able to craft a unique career path, supported by a range of initiatives including transformational eLearning, mentoring and professional development. Over the last two years, the idea of the office has shifted dramatically and we’ve shifted with it with technology and systems adapting to individual needs. There is life outside of work. We understand that. Your wellbeing is of the utmost importance and is key to producing consistently great work. From the introduction of Wellbeing Day to health discounts and transformational parental leave, we place the emotional and physical wellness of its staff above all. At Altogether, we’re not just going through the motions. What we do here matters. Working here, you’ll make a direct and lasting impact on the quality of life of people all across Australia. It’s about creating a better future for communities – an ambition you’ll feel driven to achieve each and every day. ◯ Altogether Group  Pty Ltd is an equal opportunities employer and prohibits discrimination and harassment of any kind. All employment decisions at Altogether are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Altogether will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.