About Akkadian Health

Akkadian Health is a growing multidisciplinary healthcare practice providing psychiatry, GP, psychology and coaching services. We have been providing services to 4000+ adult patients each year with different presentations such as ADHD, Autism, anxiety, mood disorders and PTSD. We achieve our goal by adopting new models of care and cutting-edge digital health technologies.

About the Role

We are seeking an organised and proactive Administration Officer to join our team in Beulah Park.

This is a fast-paced role supporting patients, clinicians and healthcare professionals while ensuring the smooth day-to-day operation of our practice.

Key Responsibilities

• Support the coordination of daily administrative operations to ensure an efficient patient experience.
• Monitor administrative workflows and identify opportunities to improve processes and efficiency.
• Support practice management with administrative reporting and operational tasks.
• Assist in maintaining administrative procedures and ensuring consistency across the practice.
• Answer phone and email enquiries
• Schedule and confirm patient appointments
• Provide exceptional customer service to patients
• Liaise with psychiatrists, GPs, psychologists and other healthcare professionals
• Process referrals and patient documentation
• Manage Medicare billing, payments and invoicing
• Maintain accurate patient records and administrative systems

About You

You will have:

• Demonstrated ability to take initiative and contribute to the smooth operation of a busy practice.
• Confidence handling complex situations and exercising sound judgement when problem-solving.
• A proactive mindset with a focus on continuous improvement and operational efficiency.
• Strong communication and organisational skills
• Excellent computer and administration skills
• A professional and friendly manner
• The ability to multitask and work independently
• Strong attention to detail

Essential Requirements

• 1+ year experience in a medical, allied health or GP clinic administration role
• Valid police check (or willingness to obtain one)

Why Join Akkadian Health

• Growing healthcare organisation with career development opportunities
• Supportive and collaborative team environment
• Opportunity to work closely with experienced healthcare professionals
• Meaningful work helping improve patient outcomes 

Position Details

• Part-time position (up to 25 hours per week)
• Applicants who wish to be engaged on a Casual basis will be considered
• On-site role based in Beulah Park. Applicants must be available to work on-site in Beulah Park.

If this opportunity aligns with your experience and interests, we encourage you to apply via SEEK.

Please include a cover letter with your application highlighting your relevant experience, why you are applying and why you’re a great fit for the role.

Contact us via email: recruitment@akkadianhealth.com to clarify any questions regarding this opportunity.