Ready to Hit the Road and Lead?
Become a Retail Support Manager at Prices Plus – Drive Success Across North QLD!
Are you a passionate retail leader looking to make a real impact? Step into a rewarding role with job security, flexibility, competitive pay, and a company culture that values people first.
At Prices Plus, we’re a family-owned, Aussie-grown variety retailer with over 35 years of history, 320+ employees, and a big vision for our people and our business. We’re looking for an experienced and motivated Retail Support Manager (Area Manager) to lead the charge across our vibrant stores in Far North Queensland.
Who We Are
With over 35 years of history, Prices Plus is a proudly family-owned discount variety retailer, with more than 320 team members across QLD and NSW.
We’re more than just a store — we’re a valued part of local communities, offering everything from craft, pet, party, and hardware supplies to homewares and daily essentials. In many areas, we’re recognised as an essential service provider.
Our customers are the reason we exist, and our people are our greatest asset. We’re committed to delivering exceptional service, maintaining a safe and supportive environment, and being a genuinely great place to work.
As a people-first business, we:
- Invest in leadership and HR development
- Act on feedback from annual staff surveys
- Encourage growth, learning, and community connection
- If you value culture, care, and purpose, you’ll feel at home at Prices Plus.
Why Join Us?
- Competitive salary + super + travel & public holiday allowance
- Company car, iPad & credit card provided
- Staff discounts, paid volunteer day & EAP program
- Hands-on training & ongoing development
- Strong team culture in a growing business that listens
About the Role
You’ll oversee 13 regional stores (including Bowen, Tully, Charters Towers, Ingham, Ayr, Willows & more), supporting a team of around 150 staff.
Reporting to the Operations Manager, your key responsibilities will include:
- Ensuring stores are open, stocked, and visually strong every day
- Leading, training, and mentoring store managers and teams
- Maintaining exceptional customer service standards across locations
- Driving operational excellence, stock accuracy & minimising shrinkage
- Recruiting and coaching great people for great results
- Managing rostering, performance, and HR practices
- Travelling regularly to visit and support stores hands-on
- Keeping a finger on the pulse of local market trends & reporting to ops
About You
To be successful in this role, you will ideally have:
- Previous experience as an area or multi-site manager, dealing with the daily operation of a high-volume retail store in a fast-paced environment, and management of managers and their teams.
- Well-developed interpersonal and great communication and listening skills, with a resilient and confident profile interacting and motivating people.
- Previous experience with high standards of visual merchandising and stock management are essential.
- Understanding of human resources, payroll, and collective agreements/awards, managing time, rosters, and people’s performance coming from multiple stores.
- Highly organised with good prioritisation and time management skills.
- Strategic and logical intelligence, delivering people, store, and stock/inventory reports and audits.
- Knowledge of computerised systems, time and attendance, and POS systems are essential.
- Availability to work long shifts, weekends, and public holidays, when necessary, to meet business requirements.
- Hold a current driver’s licence and availability to travel and stay in different stores for up to 7 days at a time is a must. A rotating roster will be provided.
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, push & pull, some heavy lifting, and stand for extended periods of time.
How to Apply
Prices Plus is an equal opportunity employer that is committed to diversity and inclusion in the workplace. If this role sounds like a good fit to you, please click apply to apply on our company website. Please remember to provide a cover letter addressing the “Skills and Experience” section above, and your updated resume with a current mobile number.
Pre-employment checks will be tailored to the specific requirements of each role and may include, but are not limited to, medical assessments, drug and alcohol screening, and police background checks. The nature and extent of these checks will be determined based on the responsibilities and demands of the position and discuss in the next recruitment steps.
