About Us

Supervision Group has 20+ year history. We continue to grow organically and by acquisition. We are a progressive, diversified financial services business. We are a modern practice with a dynamic team. Our vision is to empower our clients to make informed decisions achieve excellent results and to ultimately live their dreams. The company has utilised technology and assembled an awesome team to create efficiencies and deliver awesome services. The company is enjoying significant growth. The business aspires to continuous improvement to deliver best practice Accounting, Bookkeeping, Business Advisory, Virtual CFO, SMSF and Wealth creation solutions for clients. We are currently seeking to employ an energetic, proactive new team member to lead our administration team.

About our team

Our team are our best asset. It is our amazing team that enable the company to deliver exceptional value to our clients. We have team located in Perth, interstate and multiple offshore locations.

Empowering our team and our clients is in the essence of our vision and culture. We focus on helping our team to learn and grow and to develop their careers and become the best version of themselves.

About the role

Join Supervision Group as a Client Service Administrator / Practice Manager based in our South Perth, WA office. In this full-time role, you will be responsible for providing exceptional administrative and office management support to ensure the smooth running of our operations.

What you'll be doing

• Manage day-to-day office administration, including coordinating schedules, ordering supplies, and liaising with vendors

• Provide high-level client service and be the first point of contact for enquiries

• Assist with the development and implementation of office procedures and systems

• Support the management team with various projects and tasks

• Maintain accurate records and databases

• Contribute to a positive team environment and foster strong relationships with colleagues

• Mentoring and supervision of office administration;

• Co-ordinating the yearly annual tax return program;

• Manage the ongoing workflow;

• Preparing completed work for electronic signing or meetings;

• Preparing new engagements/ proposals;

• Onboarding new clients;

• Archiving disengaged clients;

• Data base management;

• Co-ordinate monthly invoicing;

• Arrange social events and client functions;

• Establish new entities;

• Manage the corporate secretarial services;

• Attend to business name registrations;

• Dealing with IT matters and liaising with external IT support;

• Refining and improving company systems and administrative processes;

• Other general administrative tasks relating to the general running of the business.

What we're looking for

• Proven experience in office management or a similar administrative role

• Excellent communication and interpersonal skills, with a customer-focused approach

• Strong organisational and time management abilities, with the capacity to multi-task

• Proficient in using Microsoft Office suite and other office software

• Ability to work independently and as part of a team

• Adaptability and a proactive problem-solving mindset

What we offer

At Supervision Group, we are committed to providing a supportive and enriching work environment. You'll have access to ongoing training and development opportunities, a competitive salary, and a range of employee benefits, including flexible work arrangements and a collaborative team culture.

• Well located with free parking and convenient public transport;

• Committed and friendly team;

• Vibrant social culture with monthly Friday drinks, quarterly social events and more.

• Training and support.

Skills and experience

The Ideal Candidate:

• 5 years' minimum experience in client service administration within an accounting practice;

• Social and outgoing nature who has a team player mentality;

• The ability to join in, and add to, the positive culture of our practice;

• You will be reliable, hands-on and energetic about your role;

• High attention to detail;

• Ability to prioritise and strong time management skills;

• Microsoft Office Suite;

• Word, Excel, Teams, Powerpoint, Sharepoint

• Strong administration skills;

• Bookkeeping experience highly desired but not essential;

• Experience using accounting systems including:

• Xero Practice Manager (XPM);

• Xero and MYOB;

• Experience with Practice Ignition to prepare proposals and engagements;

• Electronic document management systems;

• Electronic digital signing platforms;

• Be familiar with ASIC portal, forms and requirements;

• Be familiar with the ATO;

• Have exceptional customer service skills and a positive "can do attitude";

• Have excellent presentation and communication skills;

• Experience in using collaboration applications would be advantageous;

Supervision Superannuation (Australia) Pty Ltd

Company Overview