Employee Onboarding Guide

Employee onboarding is the structured process of integrating a new team member into your business. Onboarding covers everything from the first welcome email to becoming confident productive members of your team.

A strong employee onboarding process helps new hires feel confident, connected and clear on what’s expected. When done well, onboarding improved employee engagement, performance and long-term retention. Think of onboarding as the first chapter in the employee lifecycle. Get it right and you’ll set the stage for a successful and lasting working relationship.

Employee induction is the initial stage of onboarding. It’s the formal process of introducing a new hire to your organisation, their team and the tools they’ll use every day. Induction might include office hours, health and safety training, key policies and an introduction to company culture. It’s often a one-off event, usually within the employee’s first day or week.

Employee inductions are usually seen as a short-term introduction to the business, whereas onboarding is seen more as a longer-term strategy that continues beyond the first week and can last a few months.

A complete onboarding guide will cover a 30-60-90 day plan, regular check-ins, role-specific training and cultural integration.

In short, induction is a part of onboarding but effective onboarding goes further to support new hires as they settle into their role and the wider business.

An induction process should introduce the employee to your business, their team and any systems or tools they’ll use. It should also include:

• A welcome session
• Key policies and procedures
• Health and safety information
• IT and equipment setup
• An overview of company values and culture

The most effective employee onboarding process lasts at least 90 days. Some organisations extend onboarding to six months or even a year, depending on the role. This gives new hires time to understand their responsibilities, form relationships and deliver results.

The four key stages of onboarding are:

1. Preboarding – preparation before the first day
2. Orientation – the first day or week of introductions
3. Integration – ongoing training, feedback and cultural connection
4. Performance – setting goals and measuring outcomes

Each stage is essential for supporting new employee onboarding and long-term success.

A 30-60-90 day plan breaks the employee onboarding process into achievable milestones. It outlines what the employee should learn, do and deliver in their first three months. This structure helps employees build confidence and managers track progress.

To support remote onboarding new employees, use clear communication and digital tools. Start with virtual welcome sessions, video introductions and online checklists. Follow up regularly and use surveys to track how new hires are settling in. Our remote onboarding tips can help you make every employee feel included, no matter where they work.

Onboarding is a shared responsibility between HR, managers and team leaders. HR sets up the process and ensures compliance, while managers lead role-specific training and cultural integration. A great onboarding experience requires collaboration from across the business.

First impressions matter. A poor onboarding experience can lead to disengagement and early exits. In contrast, a strong new employee onboarding process boosts confidence, builds loyalty and increases long-term retention. It shows new hires they’re valued from day one.