Customer Account Manager

Erith | Monday–Friday | OTE £45,000

We are seeking a motivated Customer Account Manager to join our dynamic sales team in Erith, DA18. This permanent, full-time role is essential for driving sales growth and building strong relationships with our clients. The successful candidate will play a key role in promoting our products and services, ensuring customer satisfaction, and achieving sales targets.

You will have three key aspects to your role. You will manage and grow your own portfolio of customer accounts, work closely in tandem with Field Sales Consultants to generate additional sales between customer visits, and provide sales cover for vacant territories when a Field Sales Consultant is unavailable.

Your Day to Day

• Conduct outbound calls to potential and existing clients to promote products and services
• Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions
• Achieve and exceed monthly sales targets and KPIs set by the management
• Maintain accurate records of sales activities and client interactions in the CRM system
• Collaborate with the marketing team to identify new sales opportunities and strategies
• Provide excellent customer service and support to ensure client satisfaction and retention

How You Will Succeed

• Proven experience in a telesales or account management role, preferably within a sales environment
• Strong communication and interpersonal skills, with the ability to build rapport with clients
• Demonstrated ability to meet and exceed sales targets
• Proficient in using CRM software and Microsoft Office Suite
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team

What We Offer You

• Basic salary from £30,000 with a high-earning bonus structure
• OTE £45,000+
• Progression opportunity with increased earning potential
• Regular sales incentives, competitions, and rewards
• The chance to qualify Würth’s exclusive Top Club — win luxury overseas trips for you and a guest
• 23 days holiday, increasing to 28 days with service
• Monday–Friday working hours – enjoy your weekends
• A high-performance, competitive, and supportive sales culture
• Comprehensive training and on-going coaching
• Pension scheme in line with auto enrolment
• Health Care plan – money towards your dental, optical and treatment therapies
• Free on-site parking, including electric charging

Build Your Future with Würth

If you’re looking for a role where you can develop your sales skills, earn rewarding bonuses, and build a long-term career with a successful international business, we’d love to hear from you.

We are committed to creating an inclusive workplace where everyone has the opportunity to succeed.

Please note: Interviews may be conducted while the role is advertised. We reserve the right to close this role if we receive sufficient applicants.