Summary:

The Patient Support Administrator plays a crucial role in the Health & Safety sector by providing essential administrative support to healthcare professionals and ensuring a seamless experience for patients. This full-time position is vital for maintaining efficient operations within the healthcare environment, contributing to patient satisfaction and overall service quality.

Applicants must be happy to commute to Coventry office twice a week.

Responsibilities:

• Manage patient records and ensure accurate data entry into the system.
• Assist patients with inquiries and provide information regarding services and procedures.
• Coordinate appointments and follow-up communications with patients.
• Support healthcare staff with administrative tasks, including scheduling and documentation.
• Maintain confidentiality and adhere to data protection regulations.
• Prepare reports and assist in the management of patient feedback.
• Collaborate with multidisciplinary teams to enhance patient care.

Qualifications:

• A minimum of an associate degree in healthcare administration or a related field.
• Previous experience in a healthcare or administrative role is preferred.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in using office software and healthcare management systems.
• Ability to work effectively in a team and manage multiple tasks.

What you can expect:

• A supportive and collaborative team environment
• The opportunity to make a genuine difference to patients every day
• A varied role within a growing healthcare business
• Opportunities to learn, develop and take on additional responsibility as we grow
• Hybrid working, with 2 days per week in our Coventry office

Ready to make a difference?

If you’re an organised and people-focused administrator who enjoys delivering great service and wants to build a career within healthcare, we’d love to hear from you.

Apply today to join our team!

Candidates must be eligible to work in the UK on application.